ZNICRM Usage guideCUSTOMER GUIDE
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Reporting workspace

Example: Reporting Workspace search and category controls
Example: Counts and available cards depend on permissions.

Find a report

Open Reports. The Reporting Workspace displays report cards grouped by category. Choose All reports, Sales, KPIs, Invoicing or Marketing; Helpdesk, Timeclock, Projects and Dialer appear when the relevant access conditions are met. Select a report card to open its report. Individual reports can enforce additional access checks and may have their own data-changing effects.

Enter words in Search reports to filter card titles and descriptions. All entered words must match; category selection and search work together. The displayed report count and category counts update with the search. Clear search appears when text is present and clears it; select All reports to browse all categories. “No reports found” means the current search and category have no displayed matches, not that the company has no data.

Example and verification

Select Sales and search for “deal health”, then open the matching card. If it is absent, clear the search and check the relevant feature and role access; card visibility does not guarantee that a report contains rows. Use report tables and charts for shared controls. Some report openings can change data, including attendance auto-close and deal-revival queue repair; consult the individual guide first.

Detailed procedures