ZNICRM Usage guideCUSTOMER GUIDE
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Users

Manage team members and their access from Account Settings → HRMS → Users.

An Administrator role is required for these settings.

Example: Users list and Add User form
Example: Users list and Add User form.

Add a user

  1. Select Add User.
  2. Enter the person’s name, email and phone number.
  3. Select the department and role appropriate to the person’s responsibilities. Review the role’s permissions before assigning it.
  4. Select Add User, or Cancel to leave without adding the person.

The form checks the entered fields; successful creation opens the user profile.

Find a user

Choose Active, Suspended or Deleted. Search the list, change rows per page, or sort by a column heading. The table shows name, email, phone, department and user access. Select a name to open the user profile. See the profile guide below for available account actions.

User profile and account actions

The form checks name, email, phone and a selected role. The role dropdown excludes Administrator roles; the selected department must be valid. The CRM creates the user and attempts to send a welcome email with login details; a successful creation does not establish delivery. On success it opens the new user profile; an error leaves the form for correction. See Manage a user profile for role, departments, suspend, restore, password and queued deletion with lead-transfer handoff. Confirm the intended recipient before deletion and check the profile after processing.

Detailed procedures