Chat Settings settings
Settings directory for Chat Settings.
In ZNICRM, open Account Settings, choose Chat Settings, then select the relevant entry.
| Entry | Purpose shown in the workspace |
|---|---|
| General Settings | Configure chat basics such as working hours and welcome message. |
| Chat Bots | Create chatbots for real-time customer interaction. |
| AI Learning | Provide information for AI chatbots. |
| Add AI Credits | Convert wallet funds to AI credits and monitor spending. |
| Manage WhatsApp | Manage the WhatsApp Business API account. |
| How To Setup? | Open the chatbot setup guide. |