Find a customer subscription to edit

Use Invoicing → Edit subscription to locate a recurring agreement and open its customer management screen.

Select the agreement

1. Open Invoicing → Edit subscription. Subscription access is required. Administrators can see company subscriptions; other users see subscriptions for accounts they own.
2. Choose Status: Active, Expired or Cancelled. Active is the default. Select Filter resets to Active; it does not show all states.
3. Use Search subscriptions, column sorting and the page-size control to inspect the loaded records. The list returns at most 1,000 matching subscriptions, newest ID first; these table controls cannot search beyond that loaded set.
4. Check the contact, subscription type, term dates, amount, billing mode, renewal policy and next billing date. Select the subscription number to open its billing and lifecycle controls in a new tab. The contact name opens the contact.
5. On the detail screen, verify the agreement before changing billing or lifecycle settings. Create subscription starts a new agreement and is not an edit action.

When the agreement is missing

Check account ownership and the selected status. Active includes unexpired Active/PastDue and unelapsed Grace; Expired includes Completed, Expired and elapsed Grace. Paused is absent from these selectable status groups. This selector therefore cannot be used to find every paused agreement; use the accessible contact’s Subscriptions section instead. See the register guide for the full column reference.