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Contact Engage footprints

Controls and availability depend on permissions, plan and version.
Illustration of Contact Engage footprints
Example: Contact Engage footprints.

Open the page

Contact conversation → Footprints

Review tracked activity

  1. The Footprints section opens the contact’s Engage footprint report. Review available activity and follow report links for details. Results depend on website tracking and permissions.
  2. Use the activity as context for a relevant follow-up; tracking may not capture every visit or interaction.

Detailed footprint filters, metrics and tables

All contact workspace topics