ZNICRM Usage guideCUSTOMER GUIDE
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Custom telephony accounts

Availability depends on your account configuration and permissions.
Example: Custom telephony accounts
Example: Custom telephony accounts.

Open the page

Account Settings → Features Settings or Gateways → Telephony Custom. Administrator permissions may be required.

Add and review an account

  1. Review the Telephony Number, Description and Action columns. Choose Add Account, enter the telephony number and a description, then select Add Account.
  2. Example: describe a sales line without using a real telephone number. Review available row actions and their consequences before changing an existing account.

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