Field Force Management

Manage your field staff from anywhere in the world in real-time. Field force management software like TeamSpoor enhance the field employee productivity and improve their performance output.


Real-time employee tracking

Job scheduling for visits

Geo-tagged attendance

Send unlimited messages


Features


  • Real-time location tracking
  • Job scheduler / Beat plan
  • Get attendance from anywhere
  • Real-time alerts for unproductive tasks
  • Route map to ensure they stick to the plan
  • Reporting automation
  • Authentic conveyance report

Why Field Force Management?

No matter how much we love to go digital for every task there are things for, which we do need a field force, for example, Electricians, Plumbers, Technicians, Cleaning staff, direct sales team, etc.


Having a large number of field employees also brings lot's of challenges like, who is performing and who is not, where are they currently present i.e., their current location so that more work orders/jobs can be assigned to them, checking whether they are on the field or they are on leave are some issues, which businesses face day to day while managing their field force be it sales team or engineers visiting clients or delivery boys.


With a field force management service like TeamSpoor, you can overcome most of these obstacles in getting the best performance from your field staffs.

Field Force Tracker

Get the real-time location of your field force on a map along with the distance traveled during the day, phone battery percentage, time spent on a meeting or at a client's place.

Our employee tracking service ensures minimal intrusion in the employee's privacy and maximum performance for the business.


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Field Force Location Tracking

Beat Plan for Field Force

Job Scheduling / Beat Plan

If you want to ensure maximum performance of your field force than you need to give them a clear-cut schedule for the day as dispatching them to visit clients in a haphazard manner will only make things slow and unproductive.

With TeamSpoor's Beat Plan feature, you can schedule their day in advance and they will get the details on their mobile screen as and when their next visit is due.


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What is Field Force Management?

Field force management is a system that involves managing and optimizing the activities and productivity of a company's field workforce, such as sales representatives, delivery drivers, service technicians, and other field-based personnel. The goal of field force management is to increase efficiency, productivity, and profitability by using technology and data to manage and streamline field operations.

This can include tracking the location and status of field workers in real-time, optimizing routes and schedules to reduce travel time and increase the number of appointments or deliveries per day, providing mobile devices or apps for workers to access customer data and manage their tasks, and using data analytics to identify areas for improvement and optimize operations.

Overall, field force management helps companies to better manage their field operations and improve the customer experience by ensuring that the right worker is at the right place at the right time, with the necessary resources and information to complete the job efficiently and effectively.

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Top 10 Benefits of TeamSpoor's Field Force Management

1. Improved scheduling and dispatching

Field force management allows companies to optimize their scheduling and dispatching processes, ensuring that the right person is assigned to the right job at the right time. This results in increased efficiency, reduced downtime, and faster response times.

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2. Enhanced productivity

By automating tasks such as time tracking, job scheduling, and route optimization, field force management software reduces manual processes and paperwork, allowing field workers to focus on completing tasks more efficiently.

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3. Real-time visibility

Field force management software provides real-time updates on the location and status of field workers, enabling managers to make informed decisions and better manage their workforce.

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4. Better customer service

With improved scheduling and more efficient field workers, customers benefit from faster response times and better service quality. Real-time updates also enable companies to provide accurate ETAs to customers.

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5. Cost savings

Field force management solutions help reduce labor costs by optimizing resource allocation and reducing overtime hours. They also help save on fuel costs by optimizing routes and minimizing unnecessary travel.

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6. Improved communication and collaboration

Field force management software enables seamless communication between field workers, managers, and office staff, promoting collaboration and knowledge sharing.

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7. Data-driven decision making

Field force management solutions collect and analyze data on job performance, productivity, and customer satisfaction, enabling managers to make data-driven decisions for continuous improvement.

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8. Increased safety and compliance

Field force management software ensures that field workers follow safety protocols and adhere to industry regulations, reducing the risk of accidents and fines.

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9. Enhanced employee engagement and satisfaction

By streamlining processes, providing tools for better communication, and offering performance feedback, field force management software can lead to higher job satisfaction and engagement among field workers.

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10. Scalability

Field force management software is designed to grow with your business, making it easy to add new users, manage larger workforces, and expand into new territories.

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