Official Meta & IndiaMART Partner

Turn IndiaMART Leads into Revenue instantly.

Stop manually copying leads. Automatically capture IndiaMART inquiries, assign them to agents, and trigger instant WhatsApp responses 24/7.

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Trusted by 12,370+ Businesses for Sales Automation

TechCorp
ManufactureOne
QuickLogistics
I
New Inquiry
Need 500 units of Industrial Pumps
Z
ZniCRM Automation
Active
Lead Auto-Captured
Assigned to: Rahul (Sales)
WhatsApp Trigger Fired

Automated Message • Now

"Hi! Thanks for your inquiry about Industrial Pumps. Here is our catalog..."

Real-Time Sync

Zero latency lead capture

Official WhatsApp API

Green tick verification

Auto-Assignment

Round-robin distribution

Detailed Analytics

Track ROI per lead

Why Do You Need CRM Integration?

Automate your Indiamart lead management and improve your conversion rates instantly.

Instant Alerts

Instant alerts allow your agents to connect with customers in real-time, drastically increasing conversion chances.

Deep Analytics

Analyze advanced reports to understand which industries or cities yield the best response for your business.

Auto Response Workflows

Instantly respond to customers with automated workflows via email, SMS, WhatsApp, or calls.

Instant Alerts
Analytics Dashboard
Auto Response
Powerful Capabilities

Everything you need to scale

Lead Capture

Never Miss a Lead Again

Stop worrying about missed messages. ZNICRM allows you to capture all leads from fresh messages instantly and maintain a complete history.

  • Enhanced Lead Capture Every fresh message is captured as a potential lead, ensuring maximum opportunity for sales.
  • Comprehensive Lead Updates Update comments on previous leads easily to keep follow-up strategies personalized and current.
  • Long-term History Access full conversation histories even after years for context-rich communication.
  • Improved Response Rates Ensure no message goes unnoticed, significantly boosting customer satisfaction and loyalty.
Real-Time Chat

Chat With Customers in Real-Time

A single, dedicated panel for all chats ensures the right people have access to data in real-time.

  • Direct Customer Engagement Chat directly through the CRM to enhance service quality.
  • Unified Communication Panel Simplify management with a single panel for multiple customer interactions.
  • Streamlined Assignment Easily assign chats to specific teams or users based on expertise.
  • Centralized Management Keep all comprehensive data in one place for informed interactions.
  • Improved Response Times Reduce wait times and boost customer loyalty.
  • Increased Efficiency Streamline workflow by routing chats to available agents instantly.
Integration

CRM + WhatsApp + IndiaMART

Transform how you capture leads, communicate, and close deals automatically with official Meta APIs.

  • Instant Lead Capture Automatically fetch every inquiry from IndiaMART. No manual entry.
  • Auto-Triggered Replies Greet new leads instantly using approved templates.
  • Unified History Track every WhatsApp chat directly from the CRM with full context.
  • Smart Follow-Ups Automation rules to nudge inactive leads or send quotes.
  • Secure & Official API Meta-verified provider eliminating number blocking risks.
  • Multi-Agent Support Multiple team members on one business number.
Bulk Marketing

Run Bulk Marketing Campaigns

Create filters from CRM data and push targeted campaigns based on customer status and requirements.

  • Highly Targeted Campaigns Tune campaigns to audience needs for better effectiveness.
  • Optimized Budget Focus messaging on specific segments to maximize ROI.
  • Enhanced Brand Perception Engage customers with relevant, valuable content.
  • Improved Engagement Higher open and response rates through personalization.
  • Seamless Integration Manage and analyze campaign performance in one place.
  • Personalized Experience Customize campaigns for individual customer profiles.
Workflows

Automation With Workflow

Automate lead capture, use chatbots for initial inquiries, and set up automated responses for follow-up tasks.

  • Efficient Lead Capture Promptly add every potential customer to CRM, reducing manual error.
  • Effective Initial Engagement 24/7 instant responses to enhance satisfaction.
  • Streamlined Follow-Ups Ensure no lead is neglected during the sales funnel.
  • Personalized Communication Tailor strategies to specific lead behaviors.
  • Performance Monitoring Real-time monitoring for data-driven decisions.
  • Strategy Optimization Continuously analyze data to improve sales efforts.
Chatbots

Let Chatbots Handle Interaction

Handle thousands of queries at a time without deploying staff. Gather basic info before passing to CRM.

  • 24/7 Availability Immediate responses around the clock.
  • Efficient Lead Collection Automate gathering of names and query types.
  • Improved Response Time Instantly respond to initial inquiries.
  • Consistency Uniform answers to frequently asked questions.
  • Lead Qualification Pre-qualify leads before passing to sales teams.
  • Resource Optimization Free up human agents for complex tasks.
Integration Power

Benefits of Integrating IndiaMART with CRM

Integrating IndiaMART → CRM → WhatsApp turbocharges lead management by automating data capture, boosting personalization, speeding response times, and providing data‑driven insights—all while scaling securely.

Instant Lead Capture

Auto‑sync IndiaMART inquiries into CRM immediately. No manual entry, no missed leads.

Automated Assignment

Distribute leads via round‑robin or mapping rules, ensuring prompt and fair follow‑up.

Workflow Automation

Trigger follow‑ups and lead‑nurturing sequences automatically to close deals faster.

Centralized Management

  • One Dashboard: Manage inquiries alongside other channels.
  • Duplicate Check: Auto-merge duplicate enquiries.

Data‑Driven Insights

  • Sales Analytics: Track volume, conversion & pipeline by source.
  • Campaign ROI: Analyze automated follow‑up performance.

Multi‑Account Support

  • Multiple Accounts: Consolidate leads from regions/sellers.
  • Team Collaboration: Shared queues and activity logs.

Enhanced Engagement

  • Instant Outreach: Send WhatsApp/email instantly.
  • Personalized: Use product interest data to tailor msgs.

Cost Efficiency & ROI

  • Reduced Costs: Save hours on manual entry/chasing.
  • High Returns: Low‑cost plugins boost conversions.

Compliance & Security

  • Audit Trails: Log every interaction for history.
  • Secure Data: Encryption for sensitive lead info.

Next-Gen Business Ecosystem

Experience an integrated suite of intelligence tools designed for the modern enterprise. Interactive, responsive, and light-speed fast.

Contact Management

Centralize every interaction. A unified interface for real-time customer data synchronization across your network.

EXPLORE NODE →
Lead Generation

Transmit value instantly. Replace static forms with real-time interactive streams to capture high-velocity leads.

SYNC LEADS →
Invoicing

Accelerate your cash flow. Automated fiscal documentation and smart quote generation within a cloud environment.

BILLING PORTAL →
Helpdesk

Eliminate support friction. A high-bandwidth support channel that resolves incidents with orbital precision.

OPEN TICKETS →
Comprehensive Suite

20+ CRM Tools For Your Business

Stop juggling multiple subscriptions. Access the best CRM tools to run all key processes—from sales & marketing to support, invoicing, and inventory—in one place.

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ZNI CRM Features Dashboard
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