Data Protection Policy for Intuerias Technology Private Limited
Effective Date: 1st Jan 2016
Intuerias Technology Private Limited, operating under the brands TeamSpoor and ZNICRM, is committed to protecting the privacy and security of our customers’ data. This Data Protection Policy outlines how we collect, use, store, and protect your personal and business information in compliance with applicable laws in India and the United States.
1. Data Collection and Usage
- We collect personal and business data from our customers to provide our CRM and Field Force Automation services through our web and mobile applications.
- Data collected includes, but is not limited to, contact information, business details, and service usage data.
- This data is used solely for providing, maintaining, and improving our services, and to communicate with our customers regarding their accounts or services.
2. Data Sharing
- We do not disclose, share, or sell customers’ personal or business data to third-party vendors for any purpose unless required by law.
- Certain data may be shared with third parties for analytics purposes. However, this data is anonymized and encrypted to ensure it cannot be traced back to the customer. This ensures compliance with data privacy standards while allowing us to enhance our services.
3. Data Security
- We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
- Our security practices include encryption, secure access protocols, and regular security audits to ensure data integrity.
4. Compliance with Laws
- Our data protection practices are in compliance with relevant data protection laws in India (such as the Information Technology Act, 2000 and its associated rules) and the United States (such as the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR)-like principles).
- We comply with legal obligations and may disclose data if required by law or in response to legal processes.
5. Customer Rights
- Customers have the right to access, correct, or delete their data at any time. Requests for data access or deletion can be made through our support channels.
- We respect your privacy choices and will ensure that your data is processed in accordance with your preferences.
6. Data Retention
- We retain your data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
- When data is no longer required, we ensure it is securely deleted or anonymized.
7. Third-Party Services
- Our services may integrate with third-party applications and services. Any data shared with these third parties is done in accordance with this policy and only for the purpose of providing the agreed-upon services.
- We ensure that third-party service providers comply with data protection standards equivalent to our own.
8. Changes to This Policy
- We may update this policy from time to time to reflect changes in our practices, technologies, or legal requirements. Customers will be notified of significant changes via email or through our services.
9. Contact Information
- If you have any questions or concerns about this policy or how your data is handled, please contact us from https://hd.znicrm.com/create .
By using our services, you acknowledge that you have read and understood this Data Protection Policy and agree to be bound by its terms. Intuerias Technology Private Limited remains committed to ensuring that your data is treated with the utmost care and confidentiality.