Best Ticketing & Help-desk Software For Small Business

Provide a self-serve support software to your customers. Let them create tickets via email or web and reply them from your CRM panel.
Don't look for different softwares just for providing support to your customers. Our CRM solution comes with free tool to manage your customer's queries.
  • Knowledge-base
  • Ticketing Portal
  • Email Based Replies
  • and more...
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Ticketing & Helpdesk Software

Easy To Use Support Software

Stop paying hundreds of dollars for a simple support software. Our CRM comes with free helpdesk software, which helps you to provide round the clock support to your customer via Web or Email tickets.

Pre-defined solutions gives your customers ready reckoner to get help with anytime.

Benefits Of Our Helpdesk Software

Get best features for your helpdesk to provide the best turn around time for your customer's queries.
Knowledgebase
Create knowledge-base of articles to let customers solve their problems themselves.
Ticketing
Let your customers create support request from a web panel and you can reply through it also.
FAQs
Answer to frequently asked questions, so that users can get their reply before even asking you personally.
 
Better Support For Happy Customer

Make Your Customers Happy

With round the clock access to the knowledge-base and ticking system makes your customers feel important and they can solve their queries without waiting.

  • Easy to use knowledge base, categorised by products.
  • Any time availability to support make your customers trust you more.
  • Faster turnaround time with web and email based ticketing.

Improve Productivity Of Your Support Team

With the ever growing development and innovation, it is hard to train your support executives with all the new features. But with our internal knowledge-base they will have all the information at their disposal anytime.

Train your support team with internal knowledge-base for better customer support.

Help Your Support Team
Grow Faster

Grow Fast, Without Worries

Grow your customer base and support team without worrying about the data security, infrastructure or the cost.

All our plans have unlimited user access licenses, i.e., instead of worrying about the cost with more users, just pay a flat fee per month.

How's It Better Than Other Solutions

There are many Helpdesk tools are available in the market then why should you choose instead of them?
1
One Platform
Our Invoicing software is tightly integrated with CRM and Helpdesk system, which makes it robust and easy to use.
2
Save Cost
Flat pricing for unlimited number of users, makes it very cost effective. Grow your business not the operation costs.
3
Cloud Based
Our software is cloud based, which makes it secure, expandable, maintenance free and reachable from anywhere.

Best Features Of

We don't compromise on the features just because we are selling an affordable CRM.
Contact Management
Contact Management
Manage your contacts like a boss, every communication, every minute detail at your disposal in seconds.
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ZipCall Click-to-Call
User Engagement
Connect with your website visitors and get more leads from your same marketing efforts.
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Invoicing
Invoicing
Send invoices to your customers in a jiffy. All the details are automatically fetched from CRM.
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Helpdesk & Ticketing
Ticketing System
Better support helps to retain customers & let them self resolve their issues. With proper ticketing system you can offer 24x7 support.
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Marketing Automation
Marketing Automation
Automate your marketing & run campaigns without human intervention. Send Email, SMS, WhatsApp messages on rulesets based on your business needs.
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Workflows
Workflows
Let your actions start a chain reaction to update the CRM or perform actions like sending an email to user or customers.
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Bulk Email Campaigning
Bulk Email Campaigns
Email is still has the best RoI. Run bulk email campaigns right from the CRM panel using any email service provider.
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Bulk SMS Campaigning
Bulk SMS Campaigns
SMS is cheap and gives you best open rate. Run the bulk email campaigns right from the CRM panel using any SMS service provider.
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Custom Forms
Custom Forms
Create forms as per your requirement and attach to the customer's profile. Get the data as you want and require.
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Deals Management
Deals Management
Always have your sales pipeline on your fingertips. No need to ask your team members or searching on the CRM.
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Proposals Management
Proposals
Create custom proposals for your customers and send them as a PDF attachment. You can also create templates which can be used by every employee.
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Virtual Assistant Daily Digest
Daily Digest
All the tasks, missed followups, recommendations on a single screen. Get charts & graphs about sales performance and take actions on it.
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Employee Tracking System
Employee Tracking
No more guess work on whether your field employees are working or not? Get real-time reporting & location on your mobile or web-panel.
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Lead Management
Lead Management
Automatically distribute leads to multiple users based on different parameters, shifts and work load.
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File Manager
File Manager
Upload files like KYC documents, proposals, images, zip-docs or anything related to customers and access them anywhere.
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Fully Customisable
Fully Customisable
Fully customisable CRM based on your requirements. Add products & services, lead status or almost anything.
Third Party Integrations
Integrations
Ready to use integrations with most popular sites used for lead generation like Google-Ads, Facebook/Instagram, JustDial, IndiaMart.
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Filters For Reporting
Filters
Create your own filters to get custom reports based on exhaustive search criteria. Create any type of report easily.
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Task Scheduling
Task Scheduler
Create & schedule tasks to get a reminder automatically before the meeting or followup. Forgetting a meeting is a thing of past.
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Webhooks
Webhooks
Send data to any third party software easily. A simple way to use one-way APIs.
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Escalations For Approval Management
Escalations
Automate approval management with custom forms and processes. Improve turnaround times for approvals.
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Subscription and Membership
Subscriptions
Manage memberships & subscriptions of your customers in a single interface. No more excel sheets to get their renewal dates.
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Universal Contact Form
Contact Form
Generate leads from any platform (Social Media, Email, SMS etc) without any website. It's Free!!
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Believe us, the list doesn't end here, we have just started.
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