Every Lead. Every Follow-up. Every Customer. One Place.
Capture enquiries from Facebook, Google Ads, IndiaMART, WhatsApp and your website. Automatically assign leads, keep follow-ups on time, manage deals, send quotes and invoices, and support customers, all from one CRM.
Website · Facebook · Google · IndiaMART · WhatsApp → ZNICRM → Your Team
Your leads shouldn't disappear between WhatsApp, Excel and your sales team.
Getting enquiries is expensive. Losing them because nobody followed up is even more expensive.
From first enquiry to repeat customer.
ZNICRM keeps every step connected, so leads don't disappear when they move between marketing, sales, billing and support.
Every enquiry enters one lead inbox.
See the source, owner, status and next action without opening five different tools.
- Facebook, Google, IndiaMART and website leads
- Automatic lead ownership
- Clear first-response work queue

Today's next actions stay visible.
Salespeople work from one prioritised queue while managers can see what is overdue.
- Calls, messages, meetings and reminders
- WhatsApp and customer history together
- Overdue work surfaced immediately

Know which sales are moving and which are stuck.
Track every opportunity by stage, value, owner and expected next step.
- Visual deal pipeline
- Sales activity and deal ageing
- Expected revenue visibility

Keep the commercial journey with the deal.
Create the quote, convert it to an invoice, record payment and send a receipt from the same customer record.
- Proposals and quotations
- Invoices and payment status
- Documents tied to the opportunity
Support starts with the full customer story.
Give your support team the customer's sales history, conversations, invoices and open tickets before they reply.
- Connected customer profile
- Helpdesk and ticket ownership
- AI chatbot and customer portal capability
Bring every enquiry into one place automatically.
Stop downloading leads, forwarding WhatsApp messages or updating spreadsheets manually. ZNICRM brings enquiries from your marketing channels directly into your sales pipeline.
Your CRM should remember the follow-up even when your salesperson doesn't.
Every conversation and next action stays attached to the customer.
Send a WhatsApp acknowledgement automatically.
Remind the salesperson to call again tomorrow.
Schedule the next follow-up automatically.
WhatsApp conversation
Stop asking your team for sales updates.
Open ZNICRM and see what is happening yourself.
The sale doesn't end when the customer says yes.
Keep commercial documents connected to the same customer and sales opportunity instead of switching between CRM, Word, Excel and invoicing software.
Keep the customer after you win the sale.
Sales history, conversations and support issues stay connected, so your support team knows who the customer is before answering them.
ABC Industries
Customer since April 2025
Deal history · Invoice · WhatsApp conversation · Onboarding notes
One login. A complete view of your business.
All-in-one means four understandable business jobs, not twenty disconnected modules.
Sales
Leads, deals, follow-ups and targets in one operating view.
Marketing
Sources, campaigns, WhatsApp and ZNIEngage connected to revenue.
Revenue
Quotes, invoices, payments and receipts tied back to each deal.
Customers
Conversations, support tickets and full customer history together.
Works with the tools already bringing you business.
Don't change where your leads come from. Connect those sources to ZNICRM.
Manage sales inside the office and your team outside it.
Extend ZNICRM with TeamSpoor field-force capabilities for sales, service and remote teams.
Explore Field Force Management
Trusted by teams across industries.
From growing local businesses to established organisations, teams use ZNICRM and TeamSpoor to keep sales and field work visible.






Simple CRM pricing for growing teams.
All CRM features included
- Lead & contact management
- Deals & pipeline
- Follow-up automation
- WhatsApp integration
- Facebook & Google lead capture
- ZNIEngage
- AI chatbot capability
- Quotes & invoices
- Helpdesk
- Reports & dashboards
- Mobile access
- Onboarding & support
Need more users or a larger rollout? View pricing options for the right team size.
Built around the way growing businesses actually sell.
Built for real sales workflows
More than a contact database: ownership, next actions and deal movement stay clear.
Everything stays connected
Lead → deal → quote → invoice → support, without rebuilding the customer story.
Built for Indian selling
WhatsApp, IndiaMART, Facebook and Google fit directly into the sales workflow.
Start small. Grow without rebuilding.
A five-user business can begin simply and expand its workflows as the team grows.
Straight answers before you start.
See how ZNICRM fits your existing sales process and lead sources.
What exactly is ZNICRM?
ZNICRM is CRM software that helps businesses capture enquiries, manage leads and follow-ups, track deals, create quotes and invoices, and support customers from one system.
Can ZNICRM automatically capture Facebook and Google leads?
Yes. Leads from Facebook Lead Ads and Google Ads can enter ZNICRM with their source recorded, ready to be assigned and followed up.
Can I use WhatsApp from the CRM?
Yes. WhatsApp conversations and automated acknowledgements can stay connected to the customer record and follow-up workflow.
Can I import my existing Excel or CSV leads?
Yes. Your existing lead and customer lists can be imported so your team can move from spreadsheets without starting over.
Is the plan ₹2,500 for five users?
Yes. The ZNICRM plan shown on this page is ₹2,500 per month for 5 users, with all CRM features included.
Does ZNICRM include invoicing and helpdesk?
Yes. Quotes, invoices, payment visibility and helpdesk tickets can stay connected to the same customer journey.
Can my field-sales team use it?
Yes. TeamSpoor extends ZNICRM with live GPS, attendance, visits, tasks and expenses for field sales and service teams.
Is there a free trial?
Yes. You can start a 14-day free trial without a credit card, or book a demo for a walkthrough mapped to your sales process.
Stop losing leads between enquiry and follow-up.
Put your leads, conversations, deals and customers in one place.