Simple CRM pricing for every stage
Start with the users you need today. Add seats at any time, or move to the next bundle when it gives your team more for less.
Four relevant choices at a time
Plans adapt to your team size. Unlimited includes every feature for a flat $299 per month, with a 1,000-user fair-usage limit.
Best value for 10 users
4 plans shownFor one person organising leads and follow-ups.
$9/ month
1 user included
Fixed-size plan · additional users are not available
Fixed at one user. 10,000 CRM contacts and 100 monthly web leads.
Choose SoloFor a small sales team connecting its lead sources.
$19/ month
3 users included
Fixed-size plan · additional users are not available
Fixed at up to three users. Automation rules are not available.
Choose TeamThe complete plan for day-to-day sales work.
$29/ month
6 users included
Then $5 / additional user / month
Receipts are not included.
Choose Small BusinessFor managed sales and support with scoring and calling.
$49/ month
10 users included
Then $5 / additional user / month
Receipts are not included. Provider fees are separate.
Choose GrowthFor advanced routing, automation and governance.
$79/ month
25 users included
Then $5 / additional user / month
Inventory is available with Unlimited.
Choose BusinessFor large teams that want every ZNICRM feature at one predictable monthly price.
$299/ month
Up to 1,000 users under FUP
No per-user charge within the fair-usage limit
Flat $299 monthly price. Fair usage applies at 1,000 users.
Choose UnlimitedEvery higher plan includes the plan below it. Unlimited includes every available feature for $299 per month and covers up to 1,000 users under FUP.
| Feature | Solo | Team | Small Business | Growth | Business | Unlimited |
|---|---|---|---|---|---|---|
| CRM and lead management | ||||||
| Core CRM | Included | Included | Included | Included | Included | Included |
| Lead management | Included | Included | Included | Included | Included | Included |
| Follow-up reminders | Included | Included | Included | Included | Included | Included |
| Contact forms | Included | Included | Included | Included | Included | Included |
| ZNIEngage website engagement and lead capture | Included | Included | Included | Included | Included | Included |
| Helpdesk | Not included | Not included | Not included | Included | Included | Included |
| Project management | Not included | Not included | Not included | Not included | Included | Included |
| Bookings | Not included | Not included | Not included | Not included | Included | Included |
| Customer chat | Not included | Not included | Not included | Not included | Included | Included |
| Inventory | Not included | Not included | Not included | Not included | Available with Unlimited | Included |
| Non-branded ZNI Engage | Not included | Not included | Not included | Not included | Not included | Included |
| Communication | ||||||
| Email integration | Included | Included | Included | Included | Included | Included |
| SMS capability | Not included | Included | Included | Included | Included | Included |
| WhatsApp integration | Not included | Included | Included | Included | Included | Included |
| Call-log sync | Not included | Included | Included | Included | Included | Included |
| WhatsApp campaigns | Not included | Not included | Included | Included | Included | Included |
| CRM dialer | Not included | Not included | Not included | Included | Included | Included |
| Telephony and ZipCall | Not included | Not included | Not included | Included | Included | Included |
| Auto-dialer | Not included | Not included | Not included | Not included | Included | Included |
| Call-recording sync | Not included | Not included | Not included | Not included | Included | Included |
| Sales and billing | ||||||
| Checklists | Not included | Not included | Included | Included | Included | Included |
| Quotes and invoices | Not included | Not included | Included | Included | Included | Included |
| Recurring invoices | Not included | Not included | Included | Included | Included | Included |
| Deal analytics | Not included | Not included | Included | Included | Included | Included |
| Receipts | Not included | Not included | Not included | Not included | Included | Included |
| Automation and intelligence | ||||||
| AI follow-up assistance | Not included | Not included | Included | Included | Included | Included |
| Lead scoring | Not included | Not included | Not included | Included | Included | Included |
| Advanced lead routing | Not included | Not included | Not included | Not included | Included | Included |
| Team management | ||||||
| Custom roles and departments | Not included | Not included | Not included | Not included | Included | Included |
| Integrations | ||||||
| Standard integrations | Not included | Included | Included | Included | Included | Included |
| Facebook integration | Not included | Included | Included | Included | Included | Included |
| Google Ads integration | Not included | Included | Included | Included | Included | Included |
| IndiaMART integration | Not included | Included | Included | Included | Included | Included |
| Payment gateways: PhonePe, Stripe and Razorpay | Not included | Not included | Not included | Included | Included | Included |
| Premium integrations | Not included | Not included | Not included | Included | Included | Included |
| Resource limits | ||||||
| Included users | 1 | 3 | 6 | 10 | 25 | Up to 1,000 (FUP) |
| Additional user / month | Not available | Not available | $5 | $5 | $5 | No extra seat charge |
| Minimum users | No minimum | No minimum | No minimum | No minimum | No minimum | — |
| Billing frequency | Monthly | Monthly | Monthly | Monthly | Monthly | Monthly |
| CRM contacts | 10,000 | Unlimited | Unlimited | Unlimited | Unlimited | Included |
| Monthly web leads | 100 | 500 | 2,000 | 10,000 | 50,000 | Included |
| Contact forms | 1 | 3 | 10 | 25 | 100 | Included |
| Automation rules | Not available | Not available | 25 | 75 | 100 | Included |
| Workflow rules | Not available | 5 | 15 | 50 | 100 | Included |
| Webhooks | Not available | 2 | 10 | 25 | 100 | Included |
| Escalation rules | Not available | Not available | Not available | 20 | 100 | Included |
| Administrator accounts | 1 | 1 | 2 | 3 | 5 | Included |
| User roles | 2 defaults only | 2 defaults only | 2 defaults only | 2 defaults only | 25 total | Included |
| Departments | 1 default only | 1 default only | 1 default only | 1 default only | 25 total | Included |
| Chatbots | Not available | Not available | 1 | 2 | 5 | Included |
| AI credits per successful renewal | 0 | 0 | 500 | 2,000 | 5,000 | Included |
Capability access does not include unlimited third-party consumption. Payment-provider transaction fees are separate. AI credits are applied only after a successful registration, upgrade or renewal billing event.
Pricing FAQs
All plans are billed monthly. Unlimited is the all-feature plan at $299 per month, with fair usage capped at 1,000 users.
Solo and Team have fixed prices and fixed user allowances. For Small Business through Business, the estimate is the base monthly price plus the additional-user rate above the included allowance. Unlimited stays at a flat $299 per month for up to 1,000 users under FUP.
No. Solo is fixed at one user and Team is limited to three users, so they disappear when your selected team size exceeds their allowance. Small Business, Growth and Business support additional users. Unlimited covers up to 1,000 users under FUP without a per-user charge.
Small Business is the most popular day-to-day sales plan. It includes six users, quotes and invoices, recurring invoices, WhatsApp campaigns, deal analytics, AI follow-up assistance and one chatbot.
No. A plan can include access to these capabilities, but SMS, WhatsApp, email, telephony, payment-provider and AI consumption may carry separate usage charges.
Growth and Business include integrations with PhonePe, Stripe and Razorpay. Provider transaction fees and other provider charges are separate.
Unlimited includes every feature ZNICRM offers, including Inventory, Auto-dialer and non-branded ZNI Engage. It costs a flat $299 per month and covers up to 1,000 users under FUP.
Taxes and usage charges, where applicable, are shown before purchase. Your final server-generated quote is authoritative.
Yes. You can add users at any time or move to a higher bundle. Immediate user reductions may require the existing support-assisted process.
