CRM One-Time Pricing

Break free from rising CRM subscription costs.

Choose an upfront access model instead of another monthly per-user bill. ZNICRM helps you control long-term CRM spend with transparent annual hosting renewal.

No monthly per-user subscription Clear Year 1 and renewal pricing Lower long-term cost over 3–5 years
Compare Plans Talk to Sales
5-200 Best suited for teams over 5 users
Year 1 One-time package fee plus yearly Cloud Hosting Charges
Year 2+ Cloud Hosting Charges only
Pricing Model

Why businesses choose this pricing model

Most CRMs keep charging you every month, year after year. ZNICRM uses an upfront software access fee with annual cloud hosting renewal, giving you clearer long-term cost control without ongoing per-user subscription pressure.

Choose your plan Select the CRM package that fits your team and process.
Pay once for software access Your first-year cost includes software access plus annual hosting for your selected users.
Renew only hosting each year From Year 2 onward, continue with annual hosting renewal for active users.
One-Time applies while the service remains active with the company (10+ years and going on) and yearly Cloud Hosting Charges continue without interruption.

Pricing

Pick your plan and number of users. Prices update instantly.

One-Time Plan
Long term access. One-Time license fee.

Pay once for software access, then only yearly per-user cloud hosting charges apply.

Team size
5 users
150
Explore
Free
Free
Self-serve
Limited to 3 users
No demo • No onboarding • Email support
Create Free Account
Plan features Explore
  • ✓Lead captureStore website forms, enquiries, and contacts in one shared CRM.
  • ✓AI chatbotAnswer routine questions 24x7 even when your team is offline.
  • ✓Pipeline trackingSee where each deal stands and what follow-up is pending.
  • ✓Shared team accessKeep a small team aligned without juggling multiple tools.
  • ✓Web and mobile accessRespond to leads and update records from anywhere.
Best for: trying a smarter sales process before rollout.
Starter
New
$
One-Time package $
Cloud Hosting Charges $
Total cost (Year 1) $
Year-2 onwards $
Start a Free Trial
Plan features Starter
  • ✓All Explore featuresKeep the free plan basics and add a more capable setup for a live team.
  • ✓Lead source integrationsBring leads from Facebook, Google Ads, IndiaMART, and similar channels automatically.
  • ✓Call history syncKeep customer calls linked to the right CRM record for faster follow-ups.
  • ✓Onboarding supportLaunch faster with guided help on setup, process, and adoption.
Best for: small teams that want structure without complexity.
Grow
Popular
$
One-Time package $
Cloud Hosting Charges $
Total cost (Year 1) $
Year-2 onwards $
Start a Free Trial
Plan features Grow
  • ✓Web and WhatsApp lead captureCollect enquiries from more channels in one consistent sales process.
  • ✓Bulk follow-up campaignsRun SMS, email, and WhatsApp outreach from the same system.
  • ✓Workflow automationAutomate reminders and task movement so less work slips through.
  • ✓Quotation and invoice toolsMove from lead to commercial discussion without leaving the pipeline.
  • ✓Call recording visibilityReview conversations, coach reps, and hand over accounts with context.
  • ✓Onboarding supportHelp your team adopt the process quickly and use the plan well.
Best for: sales teams ready to improve follow-up speed and conversion.
Scale
Teams
$
One-Time package $
Cloud Hosting Charges $
Total cost (Year 1) $
Year-2 onwards $
Start a Free Trial
Plan features Scale
  • ✓All Grow featuresKeep the sales execution tools and expand them for a larger team.
  • ✓Advanced automationAutomate routine steps so the team spends less time coordinating manually.
  • ✓Helpdesk workflowsTrack service issues, assign owners, and respond faster to customers.
  • ✓Custom reportingGive managers clearer visibility into the numbers and bottlenecks that matter.
  • ✓API accessIntegrate ZNICRM with the rest of your tools as operations mature.
Best for: teams that need stronger control, service workflow, and automation.
Business Suite
50 users
$
One-Time package $
Cloud Hosting Charges $
Total cost (Year 1) $
Year-2 onwards $
Talk to Sales
Plan features Business
  • ✓All Scale featuresRun sales and service with the deeper controls needed by larger teams.
  • ✓Approvals and escalationsRoute exceptions and high-priority decisions to the right people faster.
  • ✓Assignment controlDistribute work more clearly across bigger teams and locations.
  • ✓Field team visibilityAdd TeamSpoor capabilities for stronger execution outside the office.
  • ✓Custom domainPresent a more branded and business-ready experience to your team.
  • ✓Priority supportReduce delays when your CRM operations are business-critical.
Best for: larger teams that need tighter control across departments.
Need Enterprise (51+ users, SLA, SSO, custom hosting)?
Enterprise starts from $10,000/year.
Contact Sales
ROI Calculator

Measure long-term CRM savings against subscription-heavy competitors.

Choose a plan and set your own team size for ROI analysis. We benchmark against common competitor subscription pricing for each plan tier, then compare the 5-year spend against ZNICRM's one-time package plus yearly Cloud Hosting Charges.

30-day no-questions-asked refund guarantee If the CRM is not the right fit in the first 30 days, you can request a refund on the initial purchase window.
No-Cost 12-month interest-free EMI on credit cards Spread the upfront package amount across 12 monthly installments on eligible credit cards, subject to issuing bank approval.
ROI team size
10   users
150
Comparing 10 users on Grow. This tier is typically recommended up to 10 users.
Competitor 5-Year Spend
0

Recurring benchmark cost for the same users over 60 months.

ZNICRM 5-Year Spend
0

One-time package plus 5 years of yearly Cloud Hosting Charges.

5-Year Savings
0

Total amount avoided versus the recurring subscription benchmark.

Average Yearly Savings
0

Average yearly savings when the cost difference is spread across 5 years.

ROI Over 5 Years
0%

Calculated as 5-year savings divided by ZNICRM's 5-year spend.

Effective Per User Cost
0

Your blended per-user monthly cost over 5 years with ZNICRM.

5-year spend comparison
The chart compares total cash outflow for the selected plan and user count.
Competitor benchmark: 0 / user / month
Competitor benchmark
0
ZNICRM 5-year spend
0
Benchmark assumptions: competitor pricing is based on market-equivalent monthly per-user subscription rates for each plan tier. India benchmark bases are Rs 599, Rs 1099, Rs 1599, and Rs 2500, normalized to the current page currency where needed. ZNICRM pricing uses the selected plan package fee and yearly Cloud Hosting Charges for the same user count over 5 years.

Compare plans

Pick the plan that fits your team today - upgrade anytime.

Included Not included Conditional
Features
Starter
Most popular
Grow
Scale
Business
Contacts
Leads or Contacts
 1 Million1 Million1 Million1 Million
Invoicing
Helpdesk
Chat Licenses
 3102550
Departments/Teams
 251015
User Roles
User roles to group permission including Admin & User.
 23510
Users With Admin Access
No. of users with super-admin access. You can still create role based users if allowed in your plan.
 1135
Lead Management
Lead Distribution
SMS & Email Campaign
Send bulk SMS, Email & WhatsApp messages by creating filters based on CRM data.
Custom Gateways
Bring in any Email or SMS gateway and we will integrate it for you.
Deals
Proposals
Call Sync
Sync incoming & outgoing calls to CRM from your Android device.
Call Recordings
Auto upload call recordings from your Android device (if supported).
Document Storage
 1 GB5 GB10 GB25 GB
Custom Forms
Webhooks
 5 1025
Marketing Automation Rules
 5 1025
Workflows Rules
 102030
Custom Domain
Custom sub-domain for payment gateway & ticketing support. Charged extra.
Assignments
Escalations
 10
1-to-1 Chat
Access With Workflow
Access With Automation*min
Bulk Campaigning
Chat-Bots
AI Credits Cost
AIC required to enable AI based agents.
Cloud Telephony
Only major cloud telephony providers. Check integration list.
 $200$100$100$100
Shopify Integration coming soon
Orders & Abandon Cart Marketing. Min 10 Users Required
Custom Integration*
Custom integrations are charged extra based on the platform & work required. Charged per integration.
 $300$200
Facebook Ads
Google Ads
Indiamart
TradeIndia
Zapier
Integrately
Monthly Unique Hits
 10,0001,00,0005,00,00010,00,000
Auto Pop-up Contact Form
Customise widget and convert leads from any page of your website. Know more...
Splash Image
Show your best offers on user's first visit. Know more...
Exit Intent Popup
Grab your customer's attention as they intent to leave your site. Know more...
Deal Bar
Show your best offers across the website, without any coding. Know more...
Cookie Notification
Turn Text-To-Button
Personal Contact Forms
Team Contact Forms
Quotes
Invoices
Multiple Taxes
Auto Tax Application
Apply taxes automatically based on customer's location.
Receipts
Payment Gateway Integration
Requires custom domain setup.
Subscriptions
Manage Products
Add product category & items.
Manage Stocks
Vendor Management
Purchase Order
Support Panel
Let your customers create support ticket from panel.
Email To Ticket
Convert incoming emails to support ticket.
Knowledge Base
Create support solution for your customers.
Custom Domain
Host customer support panel on your own sub-domain.
Support Plan Included
Support package applicable with yearly plans only. Otherwise Basic support package will be provided.
 BasicBasicBasicBasic

Do you have any doubts regarding billing?

Check out following FAQs regarding CRM pricing. If you couldn't find answer to your question below then feel free to contact us from here.

ZNICRM has five packs: Explore (Free), Starter, Grow, Scale, and Business Suite. Explore is limited to 3 users. Paid CRM plans charge a one-time software access fee for the One-Time package and yearly Cloud Hosting Charges based on the number of users.

Explore is free. Starter, Grow, Scale, and Business Suite use a one-time software access charge plus yearly Cloud Hosting Charges. Quarterly billing is not available for CRM.

No. Explore is fixed as a free plan and limited to 3 users. The slider affects Starter, Grow, Scale, and Business Suite yearly Cloud Hosting Charges and total cost estimates only.

Each paid CRM plan includes a one-time software access charge and yearly Cloud Hosting Charges based on selected users. Year 1 cost includes the package charge and yearly Cloud Hosting Charges. Year-2 and onwards cost includes yearly Cloud Hosting Charges only. From year-3 onwards there is a 10% increment on the prevailing Cloud Hosting Charges.

Use Explore for up to 3 users, Starter for 4-5 users, Grow for 6-10 users, Scale for 11-25 users, and Business Suite for 26-50 users. For 51+ users, choose Enterprise.

Yes. You can start free and upgrade later. You can also move to a higher plan as your team grows. Contact sales for plan migration, package upgrades, and user count changes.

One-Time means the One-Time of the company offering the services, as long as the company continues to operate and offer the service. It does not mean service access continues without yearly Cloud Hosting Charges renewal.

Yes. ZNICRM offers a 30-day no-questions-asked refund guarantee on CRM plan purchases. After the first 30 days, package charges, Cloud Hosting Charges, renewals, and discontinued usage are non-refundable.

If Cloud Hosting Charges are not continued every year without interruption, the One-Time service entitlement ceases to exist. After the 30-day refund window, no refund is provided.

Yes. Any user who needs CRM access should be counted in total users for your selected plan.

Enterprise is designed for 51+ users with requirements such as SLA, SSO, custom hosting, and advanced support. Enterprise starts from US$10,000 per year. For India pricing, Enterprise starts from INR 6,00,000 per year.

As a consumer you can ask for a refund within first 30 days of activation in case of lifetime plans provided you have not availed any free trial before making the payment and there wasn't any GST invoice issued to you. If you have already taken the free trial then this refund policy is not applicable for you.

Raise a support request at https://hd.znicrm.com with issue details and screenshots. The support team will respond with self-serve steps or schedule a call/meeting if required.

1. CRM Implementation

Purpose: CRM implementation is the process of setting up the CRM software according to the specific needs of a business. It involves customizing the CRM system, integrating it with other tools and databases, and ensuring that it aligns with the company’s workflows and processes.

Activities Involved:

  • Requirement Analysis: Understanding the business needs and defining the CRM requirements.
  • Customization: Tailoring the CRM software to fit those requirements, including setting up custom fields, workflows, and automations.
  • Data Migration: Transferring existing data from old systems into the new CRM system.
  • Integration: Connecting the CRM with other tools and systems used by the business, like email, ERP, or marketing automation tools.
  • Testing: Ensuring that the CRM functions as expected and fixing any issues that arise.
  • Deployment: Rolling out the CRM system for use by the company.
  • Support: Ongoing technical support and troubleshooting post-deployment.
2. CRM Training

Purpose: CRM training focuses on educating the users (employees) on how to effectively use the CRM system. It ensures that the team is proficient in using the CRM to perform their daily tasks and take full advantage of the system’s features.

Activities Involved:

  • User Training: Conducting sessions to teach users how to navigate the CRM, enter data, and use key features.
  • Best Practices: Educating users on best practices for CRM usage to maximize efficiency and data quality.
  • Role-specific Training: Tailoring training sessions for different roles within the organization (e.g., sales, marketing, customer support) to focus on the features most relevant to them.
  • Documentation and Guides: Providing manuals, video tutorials, and other resources to support ongoing learning.
  • Ongoing Training: Offering refresher courses and training on new features or updates to the CRM system.
Key Differences
  • Implementation is more technical and focuses on setting up the system, while training is user-focused and aims to ensure that employees know how to use the system effectively.
  • Implementation is usually a one-time process (with possible updates), whereas training might be ongoing, especially as new features or updates are introduced.