Field Force Automation Software that verifies every visit, kilometre & hour TeamSpoor
TeamSpoor brings real-time field visibility, geo-tagged attendance, route & mileage validation, and workflow-friendly reporting into one mobile-first system designed to keep managers confident and teams focused on the work that matters.
Trusted by thousands of field teams. Built to work alongside modern FSM and CRM workflows so your dispatch, service delivery, and customer context stay connected.
When field work runs on “trust me”, costs creep in quietly
If your team manages visits, service jobs, deliveries, or on-site sales, the real risk isn’t effort it’s missing visibility. Inconsistent reporting, disputed kilometres, and manual verification create delays and tension between teams.
What breaks down (and why it’s expensive)
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Time lost to verification
Managers spend hours reconciling messages, calls, and spreadsheets instead of improving execution. -
Attendance without proof
Without location verification, late starts and buddy punching are hard to prevent (and harder to prove). -
Routes & visits are “reported”, not recorded
Detours, idle time, and missed stops don’t show up until customers escalate. -
Reporting doesn’t connect to outcomes
You get activity logs, but not actionable insight bottlenecks, workload balance, and job completion trends.
The goal isn’t “more tracking.” It’s fewer disputes, faster decisions, and a fair system that protects both the business and the team.
Where losses hide
Teams often lose the most through small daily leaks unverified mileage, avoidable delays, and unclear accountability.
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Mileage disputes
Reduce contested claims with recorded distance & approvals. -
Idle time
Catch unplanned stoppages early with live updates & alerts. -
Delayed dispatch
Assign faster when availability & location are visible.
How to choose the right field force automation software (without hurting trust)
The best systems don’t “monitor people” they reduce friction, protect reimbursements, and make outcomes visible. Use this quick, ethical checklist to evaluate tools before you roll out.
- Do you need geo-tagged check-in/out at job sites or office locations?
- Do you reimburse travel based on actual distance, with approvals?
- Do you need route replay or deviation visibility for critical operations?
- Can the tool be positioned clearly as a reporting & productivity layer (not a spying tool)?
- Can you limit tracking to working hours and approved use cases?
- Can employees understand what’s captured and why?
- Does the app keep capturing key events without a strong signal, then sync later?
- Are routes and visits still verifiable when teams operate in remote areas?
- Are expenses and travel claims built around approval workflows?
- Can you download reports (e.g., CSV) for payroll, finance, and compliance?
- Do you have consistent job statuses and a clear activity timeline?
- Will field activity align with customer records and work orders?
- Can dispatch and service workflows be managed as one connected process?
- Start with 10–30 users, measure disputed claims, on-time visits, and manager verification time.
- Roll out repeatable rules: geo-fences, shifts, approval flow, and consistent reporting templates.
Ask these 7 questions in your demo
- Can employees punch in/out only from approved locations?
- Is mileage calculated from actual routes and tied to approvals?
- Can visits and daily reports be automated (DSR/visit summaries)?
- Does it work reliably offline and sync automatically?
- Can dispatching and work orders be managed end-to-end?
- Can you export clean reports for payroll and finance (CSV)?
- Is privacy handled transparently (scope, access, and limits)?
Why TeamSpoor is built for real operations (not just tracking)
TeamSpoor is designed around the daily realities of field work: dispatching and scheduling, real-time visibility, work orders, mileage and expenses, and reporting that leadership can actually act on. The result is a cleaner workflow for teams and clearer accountability for managers.
Geo-tagged attendance & visit proof
Reduce disputes with check-ins tied to real locations so payroll, reimbursements, and customer commitments are grounded in verifiable activity.
Dispatch, scheduling & work orders connected
Keep assignments consistent, route plans realistic, and job status visible so teams spend less time coordinating and more time completing work.
Built to fit CRM-aligned operations
Keep customer context, field execution, and reporting in sync ideal for teams running service ticketing, lead-driven visits, or multi-branch operations.
Pricing shown is indicative for a 1-user Starter Lite plan and excludes taxes. Teams typically scale across departments and offices as workflows standardize.
Key capabilities teams use every day (without app-hopping)
TeamSpoor combines field tracking, attendance, route intelligence, and reporting workflows into one system so managers get clarity and teams get fewer manual tasks.
Real-time visibility, plus route replay when you need evidence
See where teams are during working hours, understand movement patterns, and verify routes for deliveries, service visits, or sales beats.
- Live location updates and map overview for managers
- Route tracking with replay to review the day objectively
- Alerts like idle time and path deviations (use where appropriate)
Attendance that’s easy for the team and defensible for the business
Replace manual timesheets with geo-tagged check-in/out and structured time reporting. This keeps payroll clean, reduces “he said/she said,” and sets clear expectations.
- Geo-punch in/out from job sites or designated locations
- Timesheet-style reporting for weekly/monthly review
- Shift support in higher-tier plans for structured schedules
Visit reporting that runs itself (DSR, summaries, outcomes)
Standardize visit capture so field activity turns into consistent reporting without chasing WhatsApp updates.
- Daily Sales Reports (DSR) and visit summaries
- Photo / signature capture options on relevant plans
- Custom forms for structured field data collection
Mileage and expenses that can be approved with confidence
Replace “estimated travel” with recorded distance and structured reimbursements so finance doesn’t become the bad cop.
- GPS-based distance calculation tied to the route record
- Expense capture with receipts (where enabled) and approvals
- Rules-based validation to reduce manual checking
Dispatch and work orders that match real-world field execution
Teams use TeamSpoor to reduce delays by matching availability and location with the job then tracking completion through a consistent workflow.
- Scheduling and dispatch built around skills & location
- Work order flow that supports “creation to completion”
- Billing alignment and lifecycle visibility where configured
Geo-fencing and structured forms for compliance and consistency
Use geo-fences to define approved zones and reduce ambiguity. Add custom forms when you need consistent field data without spreadsheets.
- Geo-fence breach alerts for critical sites and locations
- Custom forms for inspections, checklists, or visit outcomes
- Beat planning and multi-office support as you scale
Use cases by role (so everyone wins)
A good rollout feels helpful to the field team and reliable to managers. Here’s how TeamSpoor supports different roles without forcing awkward workarounds.
Sales reps: focus on conversations, not reporting
Capture visits consistently and reduce end-of-day admin. Keep territory movement visible so coaching is based on patterns not assumptions.
- Visit logging + outcome capture for daily reporting
- Route visibility for territory planning and follow-ups
- Geo-tagged attendance to keep expectations clear
- Daily visit summaryDSR-style overview for managers
- Route + time signalsidle time + coverage visibility
- Export-ready reportsCSV for reviews & audits
Service engineers: fewer delays, clearer job flow
Support faster dispatching and clear job status updates. Useful for teams running on-site installations, repairs, and maintenance.
- Dispatch + scheduling tied to location and availability
- On-site proof via geo-tagged check-ins
- Offline-friendly tracking for remote areas
- Real-time statussee progress without constant calls
- Job completion signalsconsistent status progression
- Work order trailcreation → completion visibility
Delivery teams: route-proof and zone compliance
Keep deliveries accountable without aggressive micromanagement. Track route adherence where needed and verify key stops for customer confidence.
- Route tracking + replay when disputes arise
- Geo-fencing for high-compliance zones (where enabled)
- Mileage records that align reimbursements to reality
- Proof of movementobjective record when needed
- Predictable coveragebetter planning & fewer escalations
- Distance accountabilityclean mileage approval flow
Ops managers: run the day without “status chasing”
Get a live picture of the field who’s active, where work is happening, and what’s pending so you can fix bottlenecks early.
- Map-first visibility for quick coordination
- Route + idle signals to reduce downtime
- Beat planning to standardize movement patterns
- Workload balancesee heavy vs. light coverage
- Completion trendsspot patterns over time
- Team accountabilityclarity without friction
Finance & HR: approvals, payroll clarity, fewer disputes
Use structured workflows so reimbursements and attendance are consistent and defensible. Reduce manual checking while keeping fairness intact.
- Expense approvals with receipts (where enabled)
- Distance calculation to validate travel claims
- Timesheets and exportable reporting for payroll
- Approval trailclear accountability on claims
- CSV exportseasy reconciliation & audits
- Standard rulesshifts/leave in Business plan
Reporting & insights that managers actually use
A field tool only becomes “operations software” when reporting turns into decisions. TeamSpoor supports real-time views and exportable reporting so teams can reduce delays and standardize execution across regions.
- Live location see who’s active and where work is happening
- Route maps & replay review movement objectively when needed
- Visit & DSR summaries standard reporting without manual chasing
- Attendance & timesheets payroll-friendly, audit-friendly logs
- Expenses & mileage approvals with distance-backed evidence
- CSV exports bring data into finance and HR workflows
Security, privacy & transparency built into the rollout
Tracking only works when it’s implemented ethically. TeamSpoor is positioned as reporting automation and field operations visibility not a spying tool. Define boundaries up front, communicate clearly, and your adoption goes smoother.
Limit tracking to working hours and operational use cases (attendance, visits, routing, reimbursements) not personal monitoring.
Exportable reports (e.g., CSV) help maintain audit readiness and reduce conflict in payroll and claims.
For remote areas and low signal zones, offline capture with later sync reduces gaps without forcing workarounds.
Successful rollouts include employee communication, training, and clear expectations especially for location-enabled attendance.
Teams use TeamSpoor to reduce disputes and move faster
You don’t need perfect data you need believable data. Here’s what teams report after switching to verified attendance, route evidence, and cleaner approvals.
“Mileage disputes dropped immediately. Our team stopped arguing about claims because the distance is recorded and approvals are simple. Managers finally spend time coaching not checking spreadsheets.”
“We rolled out with one region first. Offline tracking mattered a lot because our technicians work in poor network areas. Sync later, clean trail no more missing days.”
“The best part is the reporting consistency. Daily visit summaries look the same for every rep, so reviews are faster and fair. We stopped relying on WhatsApp screenshots.”
“We introduced a clear policy: tracking only during work hours and for reimbursements/attendance. Adoption was smooth and our team appreciated fewer arguments over travel and timing.”
Ready to run your field operations with clarity?
Start a free trial to validate tracking, attendance, route & mileage workflows, and reporting with a small team. Or explore how TeamSpoor fits a full FSM rollout alongside CRM-aligned processes.
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Attendance proof
geo-tagged check-in/out with rules -
Route/mileage verification
distance + approvals for claims -
Reporting consistency
DSR/visits with exports
Is TeamSpoor a field force automation software or just a GPS tracking tool?
TeamSpoor is designed as an operations layer: verified attendance, route & mileage validation, visit reporting, approvals, and field visibility that supports scheduling/dispatch workflows. The goal is fewer disputes and faster execution not “more surveillance.”
How does field force automation software improve productivity without micromanaging?
By removing manual reporting and replacing disputes with verifiable signals: geo-tagged attendance, route replay when needed, standardized visit summaries, and approvals for claims. Managers spend less time checking and more time supporting execution.
Is location tracking legal and ethical for field teams?
It can be, when implemented transparently: inform employees, track within working-hour boundaries, and use data only for legitimate operational needs (attendance, reimbursements, job execution). A clear 1-page policy dramatically improves adoption and trust.
Can TeamSpoor align with CRM/FSM workflows for service tickets and work orders?
Yes TeamSpoor is positioned as a field service management platform that supports dispatching, real-time visibility, work orders, and billing lifecycle flows, and can fit CRM-aligned execution where customer context and field activity need to stay connected.
What’s the fastest way to start a TeamSpoor trial?
Create your account, add a small pilot team, and validate three workflows: geo-tagged attendance, route/mileage verification, and standardized reporting. Once that’s stable, scale rules (shifts, geo-fences, approvals, forms) across offices.
