The all-in-one field force management software to schedule, dispatch, and track your teams. Turn chaos into coordinated efficiency with real-time visibility.
John D. reached "Downtown Site" 2 mins ago. Client notified.
From the moment a job comes in until the invoice is paid, TeamSpoor manages the entire lifecycle of your field service.
Smart scheduling matches the right worker to the right job based on location and skills instantly. Eliminate mix-ups and reduce delays.
Explore Scheduling βStop guessing where your team is. Get live map views of all technicians, playback historical routes, and optimize travel paths.
See Tracking Features βEmpower technicians with a mobile app to view schedules, navigate to sites, complete checklists, and capture customer signatures.
Download App Info βEverything you need to master your field operations in one platform.
Accurate GPS tracking with historical playback to ensure field agent accountability.
Learn more βAutomatic distance calculation and route optimization to save fuel costs.
Learn more βGeofenced attendance marking with selfie validation for remote teams.
Learn more βAutomate lead assignments and follow-ups for your on-ground sales force.
Learn more βUnderstanding the difference helps you choose the right tool. TeamSpoor covers both.
| Feature / Aspect | Field Force Management | Field Service Management |
|---|---|---|
| Primary Focus | People & Activities (Sales, Survey, Visits) | Work Orders & Assets (Repair, Install) |
| Key Metric | Visits per day, Sales closed, Meetings | First-time fix rate, SLA compliance |
| Target Users | Sales Reps, Medical Reps, Surveyors | Technicians, Engineers, Repair Crew |
| Inventory | Sample tracking / Light inventory | Complex spare parts & Warehouse sync |
| Outcome | Customer Acquisition & Relationship | Issue Resolution & Asset Uptime |
| TeamSpoor Coverage | β Full Support | β Full Support |
We don't just track locations; we optimize your entire business logic. Whether you have 5 technicians or 500, our cloud-native platform adapts to your workflow.
Track KPI performance, technician utilization, and customer satisfaction scores in real-time.
Ensure your team always has the right parts. Track consumption in the field and trigger alerts.
Give your customers a Uber-like experience with "Track My Technician" links and automated SMS updates.
From construction sites to home care, TeamSpoor is versatile enough to handle complex workflows for various field service sectors.
Whether you are selling, delivering, or fixing, TeamSpoor adapts to your specific operational needs.
For medical reps and field sales teams. Automate visits, manage leads, and track target vs. achievement.
For courier and last-mile delivery. Optimize routes, reduce fuel costs, and ensure on-time deliveries.
For installation and repair technicians. dispatch jobs, track spare parts, and manage SLAs.
For site inspectors and surveyors. Collect data with digital forms and ensure regulatory compliance.
Connects with your ERP, CRM, and other tools. Piece together your business puzzle to see the full picture in one place.
Quick answers to common questions about field force automation.
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