ai chat assistant for website + CRM + Helpdesk

AI chatbot for website that answers FAQs, captures leads & supports customers 24/7

Q: What is the difference between ai chatbot vs live chat for website support?

Live chat relies on human agents for every conversation. An AI chatbot can answer common questions instantly and escalate to humans when needed, reducing wait times and support load.

Q: Is this an intercom alternative ai chatbot for teams that want CRM and tickets built in?

Yes. If you want chat plus CRM and helpdesk workflows in one place, ZNI can be used as an intercom alternative ai chatbot with unified lead and ticket tracking.

Q: Can ZNI be a drift alternative ai chatbot for lead capture and demo booking?

Yes. You can qualify visitors, capture contact details, and route them to a demo or consultation booking flow-then track everything in the CRM.

Q: Can this be a tawk.to alternative ai chatbot for 24/7 customer support?

Yes. For 24/7 customer support, ZNI can act as a tawk.to alternative ai chatbot by answering FAQs instantly and escalating to a human agent when required.

Q: Do I need developers to install the website chat widget ai?

No. Most websites can install the widget by copy-pasting one lightweight script into the header or footer. It works across your site and you can refine training anytime.

Looking for a website ai chatbot (a website chat bot) that feels human? ZNI is a chatbot for website visitors that delivers conversational ai for website experiences, qualifies leads, and supports customers-with website chatbot software that includes CRM + Helpdesk.

40%Faster support

+28%Lead conversion

24/7Instant answers

Get Started For Free See in Action

Free for lifetime • No live-chat seat fees • No Zapier costs

Lead Captured

Ticket Created

ZNI Support Bot

Typically replies instantly

Hi there! 👋 Looking for a 24/7 sales assistant?

Yes, tell me more about ZNI AI.

I can answer FAQs, capture leads, and book meetings automatically! 🚀

customer support chatbot for website with fast FAQ deflection

automated customer support chatbot that escalates to humans

ai live chat for website teams that want hybrid support

live chat chatbot ai experience: AI first, human when needed

website chat widget ai that installs via a lightweight script

Get the best ai chatbot for website pages live in 5 minutes

No dev team required. Add your domain, train on your site content, and publish the widget across your pages.

Create Account

Create a free account on ZNI AI Chatbot.

Add Domain

Connect the website where you want the chatbot to appear.

Configure

Set name, role (sales/support), tone, and business goals.

Train Chatbot

Train using your website data to answer FAQs accurately.

Install Script

Copy-paste one lightweight script and publish.

Website chatbot software that answers, qualifies, and routes-instantly

Use intent and context to respond like a real assistant, then hand off to your team with the full conversation history.

Understands Real Questions-Not Just Keywords

Your AI chatbot understands intent, context, and sentiment to reply like a human-so customers get answers faster and with fewer escalations.

Understands context, tone, and intent
Handles follow-up questions naturally
Maintains conversation flow across multiple messages

Tailored Replies That Convert More Visitors

Deliver smarter responses and recommendations based on what users ask and how they behave-boosting satisfaction and conversions.

Uses past interactions & preferences
Adapts tone and vocabulary
Suggests relevant products, plans, or next steps

Always On-Instant FAQ + Support

For many teams, ai chatbot vs live chat for website support is about response speed. Use AI for instant answers, then escalate to a human agent when needed.

Instant answers without delays
Smart escalation to human agents
Ensures no inquiry is missed

Speak Every Customer’s Language

Reach more customers by supporting multiple languages-ideal for diverse Indian and global audiences.

Auto-detects and switches languages
Handles mixed-language conversations
Context-aware translations

AI Chatbot For Website to Handle Queries

Deploy an intelligent virtual assistant that resolves routine questions, qualifies leads, and routes support-automatically, 24/7.

24×7 Instant Support

Answers product, pricing, delivery, and order-status queries immediately-reducing wait time.

Automatic Lead Qualification

Collects contact details and intent using NLP + logic, tags the chat, and creates a qualified lead.

Seamless Human Handover

When confidence is low or sentiment indicates urgency, the bot escalates to a live agent.

Continuous Learning + Multi-Language

Improves from interactions stored in your CRM and supports multiple languages.

Chat With Us • Request Call Back

Single View for Every Lead From Your Website Chatbot

Every chat becomes a contact. Track leads in one place, assign them to the right team member, and keep conversations organized across your pipeline.

Team-based access included across plans to auto-distribute and follow up faster.

Chat With Us • Request Call Back

Built-In CRM That Tracks Every Website Conversation

A single workspace that converts every website chat into a tracked sales opportunity-so nothing slips through.

Unified Conversation Timeline

Chats, calls, emails, and notes appear in one timeline per contact-no tool-hopping.

Automated Lead Capture & Assignment

New chats create lead records instantly, score them, and route them by territory/product/team rules.

Pipeline & Task Automation

Move deals with drag-and-drop stages, reminders, and workflows that prevent leakage.

Reporting & Forecasts

Dashboards reveal bot resolution rate, pipeline health, and engagement.

Conversion-Boosting Engage Widget (Built-In)

Add exit-intent pop-ups, deal bars, smart banners, and in-chat offers-then send every interaction into your CRM + Helpdesk automatically.

Exit-Intent Popups & Deal Bars

Recover abandoning visitors with targeted offers or lead forms-no code tweaks.

Personalised Product Suggestions

Use browsing behavior + chat intent to recommend the best plan/product and drive bookings.

Instant Coupon & Upsell Flows

Drop time-limited discounts and auto-tag redeeming contacts for follow-up sequences.

Built-In A/B Testing & Analytics

Test headlines, creatives, or CTAs and see results in your dashboard-without complex setup.

Save costs vs stacking multiple tools

Instead of paying for separate CRM, live chat seats, helpdesk systems, and automation platforms, keep everything in one place. Many teams evaluate ZNI as an intercom alternative ai chatbot, drift alternative ai chatbot, or tawk.to alternative ai chatbot depending on their workflow needs.

CRM

Generate and manage leads and conversations in one place.

Invoicing

Send quotes and invoices to your customers directly from the CRM.

Help Desk & Ticketing

Provide your customers with the top-notch support they deserve.

Marketing Automation

Send automated automated Email, WhatsApp, or SMS sequences.

Why ZNI CRM Is the Best AI Chatbot For Website Solution

One platform for website chat, lead capture, CRM, helpdesk, automation, and conversion tools.

All-in-One Engagement Suite

Chatbot, pop-ups, deal bars, notification widgets, and exit-intent offers-no separate apps required. Learn more

GPT-Powered Instant Answers

Jeeni resolves FAQs, suggests products, and even books calls while you sleep. Learn more

CRM + Helpdesk Included

Every chat or form becomes a contact-and if needed, a support ticket-triggering email/SMS/WhatsApp sequences automatically. Learn more

Affordable for SMBs

Free for lifetime. Zero Zapier, live-chat, or helpdesk “seat” fees. Learn more

Two-Minute Install

One lightweight script (<50KB) that loads asynchronously to keep your website fast. Learn more

Frequently Asked Questions

Quick answers to common questions about setup, support, and alternatives.

Live chat relies on human agents for every conversation. An AI chatbot can answer common questions instantly and escalate to humans when needed, reducing wait times and support load.

Yes. If you want chat plus CRM and helpdesk workflows in one place, ZNI can be used as an intercom alternative ai chatbot with unified lead and ticket tracking.

Yes. You can qualify visitors, capture contact details, and route them to a demo or consultation booking flow-then track everything in the CRM.

Yes. For 24/7 coverage, ZNI can act as a tawk.to alternative ai chatbot by answering FAQs instantly and escalating to a human agent when required.

No. Most websites can install the widget by copy-pasting one lightweight script into the header or footer. It works across your site and you can refine training anytime.