For full Terms of services please visit https://znicrm.com/terms-of-service/ and for privacy policy please check https://znicrm.com/privacy-policy/
Data Protection Policy
1. Introduction
This Data Protection Policy outlines the practices and responsibilities of Intuerias Technology Private Limited (hereby referred as Company) in safeguarding the privacy and security of all personal and sensitive data collected from our users through our website, CRM platform, and location tracking services. Our commitment is to protect our users’ data integrity and confidentiality while recognizing the challenges posed by cyber threats.
Following references are used within document:
Company refers to Intuerias Technology Private Limited a company incorporated in India limited by shares as per Company Act of India.
Customer or User refers to the organisation or individual entity who purchased the service from company.
End User is the person or entity employed by Customer and given access to Company’s resources & services.
2. Purpose
The purpose of this policy is to ensure that:
- Personal and sensitive information is handled securely and confidentially.
- Compliance with applicable data protection laws and regulations.
- Users are informed about the data collection, processing, and usage practices.
3. Scope
This policy applies to all employees, contractors, and third-party service providers of Company who have access to personal and sensitive data collected through our website, CRM platform, and location tracking services.
4. Data Collection and Use
- Personal Data: We collect personal data such as names, email addresses, and contact information for the purpose of providing our services, customer support, and personalized experiences.
- Sensitive Data: Our CRM and location tracking services collect sensitive information of the End User, including but not limited to, customer interactions and physical locations during working hours for analytics and service improvement purposes and will be shared to their employers (Customer).
- Consent: Explicit consent will be obtained from users for the collection and processing of their data for specified purposes. Must be obtained by Customer from End User.
5. Data Storage and Security
- Cloud Storage: Data is stored on secure cloud servers with encryption in transit and at rest.
- Access Control: Access to data is restricted to authorized personnel only, based on their role and necessity to access the data.
- Data Security Measures: Implementation of industry-standard security measures such as firewalls, intrusion detection systems, and regular security audits.
6. Data Sharing and Disclosure
- Third Parties: No personal or sensitive data will be shared with third parties without user consent, except as required by law.
- Legal Compliance: Data may be disclosed if required by law or in the good faith belief that such action is necessary to comply with legal obligations.
7. Data Breach and Notification
- Breach Responsibility: While Company endeavors to protect user data, we acknowledge that no system is entirely immune to breaches. In the event of a data breach, we will take immediate steps to mitigate the impact and notify affected users and relevant authorities as required by law.
- Limitation of Liability: Company will not be held liable for any unauthorized access to personal data by third parties, such as hackers, and the subsequent misuse of the data.
8. User Rights
- Access and Correction: Users have the right to access their personal data and request corrections or deletions.
- Withdrawal of Consent: Users may withdraw their consent for data processing at any time, subject to legal or contractual restrictions.
9. Policy Updates
This policy may be updated periodically to reflect changes in our practices or regulatory requirements. Users will be notified of significant changes through our website or through direct communication.
10. Contact Information
For any questions or concerns regarding this Data Protection Policy or data privacy practices, please contact our Data Protection Officer from https://hd.znicrm.com