Find the right plan for your business

You will need to buy 5 CRM licenses for the users and if you want a separate admin account then you need to buy one more license for the admin i.e., 6 in total.

Yes, every user you want to give access to CRM data will require a CRM license. You must explicitly assign the license to the user.

We offer all-in-one CRM i.e., all the features are included in the CRM price mentioned above and they can't be bifurcated or purchased separately.

ZNICRM is undoubtedly offers the cheapest CRM plan as you can start with as low as Rs 56 per user per month.

There is minimum cost of $200 which is one-time and which includes core integration with CRM in one-way direction i.e. you can push leads and data to CRM. If the total development time exceeds 10 hours then you will be charged at $50/hour for every extra hour. Please consult with our team before purchasing the licenses for the development timeframe and exact cost.

You don't have to calculate any cost for ZNICRM as it offers unlimited number of CRM users on every plan.

ZNICRM is a cloud based software and you do not need to download any software on desktop. Access from Desktop, Mobile and Tablet is included in the CRM license cost and you will not have to pay anything extra to use the CRM from any platform via internet browser.

All unlimited plans are subject to a Fair Usage Policy (FUP), which defines the maximum number of CRM licenses allowed. For example, the Starter Plan includes a limit of 25 users, while the Plus and Business Plans have a FUP limit of 100 users.

The AI Essential Plan offers truly unlimited user access — you can create and assign an unlimited number of CRM licenses without restriction.

Please note that "unlimited" applies only to CRM licenses. Other features may have specific limits. For instance, the Unlimited Plan includes only 20 Helpdesk licenses, 10 Inventory licenses, and so on. We recommend contacting our sales team for a complete list of features and their respective FUP limits.

We have a single plan with all the features. For upgrades you you can visit https://znicrm.com/info-pricing-paid.php

Yes, you can send bulk marketing message with WhatsApp integration. However, this feature is limited by the access provided by Meta. Please check their terms of service.

Yes, we do have an Enterprise plan. In enterprise plan you will get

• Dedicated account manager for all your queries and support
• Unlimited training support
• Basic customisations
• SSO support with Google Workspace & Office 365 credentials
• SLA
• NDA
• Three levels of support matrix
• Option to chose server location from US, India or Europe for data protection compliance.
• DR Location
• Hourly backups with single tenant solution
• Single tenant solution (available only with yearly billing of over US$50,000)

Enterprise plan starts from US$10,000 (INR 6,00,000 for Indian customers) per year billing. Any plan below this amount would not be considered an enterprise solution and will not have these features.

To get support you will have to create a support request from https://hd.znicrm.com. Please mention the complete issue you are facing & screenshots if required. If there is a self-serve solution available then you will get the reply with the steps or otherwise you will get a call from our team on your registered phone number.
If you are based out of India then our team will send you a online meeting link either on Microsoft Teams or Zoom to get connected on a remote session and guide you through solution.

1. CRM Implementation

Purpose: CRM implementation is the process of setting up the CRM software according to the specific needs of a business. It involves customizing the CRM system, integrating it with other tools and databases, and ensuring that it aligns with the company’s workflows and processes.

Activities Involved:

• Requirement Analysis: Understanding the business needs and defining the CRM requirements.
• Customization: Tailoring the CRM software to fit those requirements, including setting up custom fields, workflows, and automations.
• Data Migration: Transferring existing data from old systems into the new CRM system.
• Integration: Connecting the CRM with other tools and systems used by the business, like email, ERP, or marketing automation tools.
• Testing: Ensuring that the CRM functions as expected and fixing any issues that arise.
• Deployment: Rolling out the CRM system for use by the company.
• Support: Ongoing technical support and troubleshooting post-deployment.

2. CRM Training

Purpose: CRM training focuses on educating the users (employees) on how to effectively use the CRM system. It ensures that the team is proficient in using the CRM to perform their daily tasks and take full advantage of the system’s features.

Activities Involved:

• User Training: Conducting sessions to teach users how to navigate the CRM, enter data, and use key features.
• Best Practices: Educating users on best practices for CRM usage to maximize efficiency and data quality.
• Role-specific Training: Tailoring training sessions for different roles within the organization (e.g., sales, marketing, customer support) to focus on the features most relevant to them.
• Documentation and Guides: Providing manuals, video tutorials, and other resources to support ongoing learning.
• Ongoing Training: Offering refresher courses and training on new features or updates to the CRM system.

Key Differences

• Implementation is more technical and focuses on setting up the system, while training is user-focused and aims to ensure that employees know how to use the system effectively.
• Implementation is usually a one-time process (with possible updates), whereas training might be ongoing, especially as new features or updates are introduced.

Any feature which isn't mentioned on the above pricing comparison table is NOT available for you even if it is showing on the panel and could be provided only for the trial purpose and it's availability is fully governed by the discretion of the company i.e. Intuerias Technology Private Limited.

The Unlimited Usage Plan is subject to our Fair Usage Policy. Under this policy, each subscriber is guaranteed a minimum of 10,000 messages per calendar month. Should a subscriber’s usage exceed this threshold, the Provider reserves the right to impose temporary restrictions—such as message rate‐limiting or access suspension—until the start of the next billing cycle. The Provider will use reasonable discretion in enforcing these limits, will apply them uniformly across similarly situated subscribers, and will endeavour to notify the subscriber in advance of any restriction.