Built for real-world field operations: dispatch, tracking, work orders, billing & insights

TeamSpoor field force scheduling software that keeps every job on time and fully accountable

Plan schedules, dispatch the right person fast, and stay aligned from customer request to on-site completion without chasing updates on calls or spreadsheets. TeamSpoor helps teams coordinate schedules and field activity with real-time visibility, route-aware planning, and a clear job flow.

Fast setup often under 10 minutes Offline-ready syncs when network returns Mobile teams iOS + Android support Human support 24/7 availability

Trusted by thousands of field teams across service, sales, deliveries, and maintenance with a workflow that connects scheduling & dispatching, real-time tracking, work orders, and billing into one operating rhythm.

Live Ops Preview
Work Orders → Billing creation to cash

Today’s plan (route-aware)

09:30
AC Maintenance • Sector 18 Assigned: Tech A • SLA: 2 hrs On-track ETA
12:10
Installation • Warehouse Assigned: Tech B • Parts: Confirmed Buffer suggested
Real-time visibility
Track worker status and location.

Dispatcher view (skills + proximity)

An “Uber-like” dispatch flow helps match the right worker to the right job.

Nearest eligible tech
2.4km
Skill match score
High

On-field signals

  • Live location updates for active shifts
  • Idle-time alerts to catch delays early
  • Route replay + deviation alerts
  • Geo-fencing with breach alerts

Work order → invoice linkage

Generate bills based on work orders to reduce manual errors.

Completed jobs billed
Same day

Expense + mileage control

  • Mileage calculator using actual distance
  • Claim optimization and approval workflows
  • Expense manager with receipt uploads

Where field operations break down and what field teams actually need

Most scheduling issues aren’t “people problems.” They’re system problems: unclear assignment logic, missing real-time visibility, and no consistent job lifecycle.

Goal right worker • right place • right time

Scheduling mix-ups and repeat visits

Wrong person assigned, parts not ready, or customer context missing resulting in rework.

No live visibility (so managers “guess”)

Without real-time signals, decisions become reactive: constant calls, manual check-ins, and unclear ETAs.

Work orders and billing don’t line up

Manual handoffs create invoice errors, delays, and disputes especially when proof of work is scattered.

What improves when scheduling + tracking are connected
BeforeAfter
Dispatch time-to-assign
faster
On-time arrival rate
higher
First-visit resolution
improved
Invoice accuracy
cleaner

When scheduling, dispatch, and job status are tracked as one workflow, teams spend less time coordinating and more time completing work.

How to choose field force scheduling software without sacrificing trust

The best tool isn’t the one with the most features it’s the one your team will use consistently. Use this quick guide to evaluate scheduling, dispatch, and tracking.

Practical + ethical performance without surveillance
1Define what “good scheduling” means
Start with outcomes. Decide which KPIs matter most: time-to-assign, on-time arrival, completion time, backlog, and rework.
  • Write down 3 operational rules (e.g., skill match, location proximity).
  • Choose one cadence for reporting.
2Validate real-time visibility and offline reliability
Look for live location updates and “what happened” clarity (like route replay) that reduce manual follow-ups.
  • Test a real route and confirm the system stays usable offline.
  • Ensure location signals are tied to work context.
3Protect employee trust with transparent policies
Tracking is effective when employees are informed.
  • Document “when tracking is on” (shift hours, assigned jobs).
  • Use tracking to remove confusion not to micromanage.
4Confirm the workflow from request to completion
Validate how customer requests, work orders, field updates, and invoices connect.
  • Check that work orders can be tracked end-to-end.
  • Ensure billing can follow completion signals.

Why TeamSpoor is a practical, scalable field force scheduling software

TeamSpoor is designed around the core field workflow: schedule and dispatch, track progress in real time, manage work orders, and connect outcomes to billing and reporting.

Designed for growth from small teams to multi-region ops
Scheduling & Dispatching

Smart scheduling that eliminates mix-ups

Keep assignments clear. Match work to the right person based on skills and location, reduce back-and-forth calls, and keep dispatch decisions easy to justify.

Cleaner handoffsDispatch → Field → Completion
Real-Time Tracking

Visibility that reduces chaos

Track location and job status as work happens to improve accountability and safety, share clearer ETAs, and catch delays earlier with idle-time signals.

Fewer check-in callsMore time on execution
Work Orders → Billing

A job lifecycle you can audit

Track every task from creation to cash. A clear work order flow helps reduce invoice errors by tying charges to work performed and completion status.

Faster cash flowLess rework & disputes
Deep Analytics

Insights that improve execution

Visualize performance, completion rates, and bottlenecks. Use historical performance data to identify what’s slowing teams down.

Data-driven decisionsLess guesswork

Key features that make scheduling feel effortless in the real world

These modules are designed around how field work actually happens: shifting plans, low-network zones, approvals, and the need for accurate reporting.

All-in-one tracking • attendance • expenses • ops flow

Scheduling & Dispatching that stays consistent under pressure

Assign work with clarity and speed. When dispatching is based on skills and location, managers can make confident decisions.

  • Clear assignments and statuses
  • Route-aware planning to reduce travel time
  • Mobile access for field staff
Best for:

Dispatch-heavy teams running service, installations, and repairs.

Quick win:

Less time-to-assign + fewer schedule conflicts.

Real-time location + route tracking that explains “what happened”

Visibility is only useful when it’s actionable. TeamSpoor combines live tracking with operational signals so managers can intervene early.

  • Live location updates and map overview
  • Idle-time alerts to catch delays early
  • Route replay + path deviation alerts
Best for:

Teams operating in low/no-network zones or across regions.

Quick win:

Fewer “where are you?” calls.

Work orders that naturally connect to billing

When the job lifecycle is consistent, billing becomes simpler. TeamSpoor highlights a work order flow and automated billing.

  • Work order tracking from creation to completion
  • Automated billing based on work orders
  • Cleaner handoffs between operations and finance
Best for:

Service businesses reducing invoice disputes.

Quick win:

Faster cash flow with fewer billing errors.

Attendance and zones that keep operations fair

Geo-based attendance works best when it’s transparent. TeamSpoor supports geo punch-in/out and timesheet reporting.

  • Geo punch-in/out (attendance at the right place)
  • Unlimited shifts + timesheet reporting
  • Geo-fencing with breach alerts
Best for:

Teams needing reliable attendance.

Quick win:

Reduce fake visits and strengthen compliance.

Expenses, mileage, and analytics that pay back quickly

Reporting should happen as a byproduct of work. With mileage and expense workflows, teams can maintain accuracy.

  • Mileage calculator using actual distance data
  • Expense manager with receipt uploads
  • Analytics to identify bottlenecks
Best for:

Organizations that reimburse travel/expenses.

Quick win:

Better cost control without slowing teams down.

Use cases by role: one system, different wins

Field operations succeed when every role gets the clarity they need. Explore how TeamSpoor supports dispatchers, managers, field staff, and finance.

Role-based outcomes less friction, more throughput

Dispatch / Ops: consistent scheduling, faster assignment

When dispatch decisions are made with context (skills, location, job status), schedules hold up even when the day changes.

  • Match the nearest eligible worker quickly
  • Reduce travel time using route-aware planning
  • Use real-time visibility to prevent surprises

Outcome: fewer delays, fewer escalations, more jobs completed per day.

Field Technicians: fewer calls, clearer tasks

Field staff need a simple mobile experience: what to do, where to go, and how to update progress quickly.

  • Mobile access to tasks and job updates
  • Offline tracking that syncs automatically
  • Clear shift attendance

Outcome: less admin, fewer interruptions, more focus on work.

Sales Teams: trustworthy visits

For sales field teams, consistency is everything: geo-tagged attendance and verified visits help managers stay aligned.

  • Attendance that reflects actual location
  • Visit + activity visibility
  • Automated reporting

Outcome: higher productivity with clean data you can trust.

Service Managers: stronger customer experience

Faster service is great. Predictable service is better. With consistent schedules, teams can improve first-visit outcomes.

  • Visibility into job progress
  • Cleaner communication between office and field
  • Better first-time fix rates

Outcome: improved customer satisfaction.

Finance / Admin: cleaner mileage and billing

Operational clarity reduces financial leakage. When distance and claims are structured, approvals become faster.

  • Mileage based on actual distance data
  • Expense manager with receipt uploads
  • Billing that can follow work orders

Outcome: fewer disputes and improved cash flow.

Reporting & insights that turn field activity into better schedules

Analytics shouldn’t be “extra work.” TeamSpoor emphasizes deep analytics and data-driven optimization.

Dashboard-style signals you can act on

What to track (so you can improve)

Teams typically improve fastest by measuring a few fundamentals consistently: time-to-assign, on-time arrival, completion time, rework, and throughput.

KPI time-to-assign KPI on-time arrival KPI completion time
Ops Dashboard (sample view)Today live + historical
42
jobs scheduled
91%
on-time arrivals

Completion trend

Security, privacy & transparency: tracking that earns trust

Location tracking can be legal and appropriate when employees are informed and usage is transparent.

Trust-first clear boundaries

A practical “fair tracking” checklist

  • Informed consentCommunicate what’s tracked with written policy.
  • Purpose limitationUse tracking to coordinate jobs not micromanagement.
  • Role-based accessLimit sensitive views to appropriate roles.

Built for compliance-minded operations

Geo-fencing & breach alertsGeo punch-in/outTimesheet reportingOffline sync

Teams choose TeamSpoor for predictable execution

You don’t need flashy dashboards. You need fewer delays, fewer disputes, and a consistent workflow.

Our Customers 1000+

“Dispatch used to be pure firefighting. With a consistent schedule + live visibility, escalations dropped fast.”

Neha S. • Operations Lead↓ 28% delays

“We stopped guessing mileage and expenses. Approvals are cleaner, and billing follows completed work orders.”

Arjun M. • Finance Manager↓ 41% disputes

Trusted by field teams

Ready to run field work with fewer delays

Start a free trial that proves value in days

TeamSpoor is built for teams that want predictable scheduling, fast dispatch, and clean reporting without adding complexity.

No credit cardOffline supportApprovals

Mini FAQ

Is TeamSpoor good for multi-location teams?
Yes especially when you need consistent dispatch rules, real-time visibility, and a clear job lifecycle across teams.
How quickly can we start?
Many teams can begin quickly install the mobile app, add users, and start validating flows.