Simple pricing that grows with you
Capture every lead today. Add WhatsApp, campaigns, invoicing and advanced operations as your business grows.
Choose by what you need to do
Every higher plan includes the capabilities below it. All prices are per user, billed monthly, with no minimum user count.
Capture leads
Capture and follow up with every new lead.
₹99/ user
/ month
A strong starting point for capturing website and Facebook leads.
Choose LeadTalk to leads
Connect your leads, customers and WhatsApp.
₹149/ user
/ month
Only ₹50 more per user to bring your everyday conversations into CRM.
Choose ConnectRun sales
Sell, campaign, automate, invoice and collect.
₹249/ user
/ month
The complete enquiry-to-payment workflow for serious sales teams.
Choose SalesRun the business
Advanced sales, support, calling and automation.
₹375/ user
/ month
For organisations that need support, governance and sophisticated automation.
Choose BusinessGrow when the value is obvious
Start with the job you need ZNICRM to do today. Upgrade when the next capability becomes valuable.
Full comparison
Each plan is a per-user monthly subscription, and every higher tier includes the capabilities in the tier below it.
| Capability | Lead ₹99/user | Connect ₹149/user | Sales ₹249/user | Business ₹375/user |
|---|---|---|---|---|
| CRM essentials | ||||
| Lead and contact management | Included | Included | Included | Included |
| Pipelines and deals | Included | Included | Included | Included |
| Tasks and follow-ups | Included | Included | Included | Included |
| Mobile CRM | Included | Included | Included | Included |
| Email integration | Included | Included | Included | Included |
| Contact forms | Included | Included | Included | Included |
| ZNIEngage | Included | Included | Included | Included |
| Lead capture and communication | ||||
| Facebook Lead Ads | Included | Included | Included | Included |
| AI website chatbot | Limited | Included | Included | Included |
| Google Ads integration | Not included | Included | Included | Included |
| IndiaMART integration | Not included | Included | Included | Included |
| WhatsApp CRM | Not included | Included | Included | Included |
| SMS capability | Not included | Included | Included | Included |
| Call-log sync | Not included | Included | Included | Included |
| Standard integrations | Not included | Included | Included | Included |
| Sales and billing | ||||
| WhatsApp campaigns | Not included | Not included | Included | Included |
| Marketing campaigns | Not included | Not included | Included | Included |
| Quotes | Not included | Not included | Included | Included |
| Invoices | Not included | Not included | Included | Included |
| Recurring invoices | Not included | Not included | Included | Included |
| Receipts | Not included | Not included | Included | Included |
| Payment gateway integration | Not included | Not included | Included | Included |
| Deal analytics | Not included | Not included | Included | Included |
| Checklists | Not included | Not included | Included | Included |
| AI follow-up assistance | Not included | Not included | Included | Included |
| Basic workflows | Not included | Not included | Included | Included |
| Advanced operations | ||||
| Helpdesk | Not included | Not included | Not included | Included |
| Advanced automation | Not included | Not included | Not included | Included |
| Advanced lead routing | Not included | Not included | Not included | Included |
| Escalation rules | Not included | Not included | Not included | Included |
| Lead scoring | Not included | Not included | Not included | Included |
| Webhooks and API | Not included | Not included | Not included | Included |
| CRM dialer | Not included | Not included | Not included | Included |
| Telephony and ZipCall | Not included | Not included | Not included | Included |
| Auto dialer | Not included | Not included | Not included | Included |
| Call recording sync | Not included | Not included | Not included | Included |
| Custom roles | Not included | Not included | Not included | Included |
| Departments | Not included | Not included | Not included | Included |
| Project management | Not included | Not included | Not included | Included |
| Bookings | Not included | Not included | Not included | Included |
| Customer chat | Not included | Not included | Not included | Included |
| Premium integrations | Not included | Not included | Not included | Included |
Plan access does not include unlimited consumption. WhatsApp messages, SMS, calling minutes, AI usage, high-volume email, payment-provider fees and extra storage may be charged separately.
Usage and add-ons
Subscriptions cover the software capabilities in your plan. AI consumption and hands-on services are priced separately and shown upfront.
₹1= 1 AI credit
Add credits whenever your included AI allowance runs out.
₹2,500Up to 1 session
One guided training session lasting up to 4 hours.
₹5,000Up to 3 sessions
Up to three implementation sessions, with each session lasting up to 4 hours.
₹990Demo charge
A focused product walkthrough with the ZNICRM team.
Pricing FAQs
Four plans, one user minimum, monthly billing and an upgrade path tied to the work your team needs to do.
Choose a plan and multiply its per-user rate by the number of users. There are no seat packages or minimum user counts.
Yes. Every plan starts at one user, is billed monthly and lets you add users or change plans as your business grows.
Connect, Sales and Business include access to WhatsApp CRM. WhatsApp message charges are usage-based and billed separately.
Sales includes basic workflows for repetitive sales work, such as assigning a new lead, sending a message and creating a follow-up. Business adds advanced conditions, routing, escalations, API or webhook actions and larger operational use cases.
Sales and Business include quotes, invoices, recurring invoices, payments and receipts, keeping the full enquiry-to-payment process together.
Training teaches your team how to use ZNICRM for day-to-day work. It includes up to one session lasting up to four hours and costs ₹2,500. Implementation is hands-on help configuring ZNICRM for your processes and rollout. It includes up to three sessions lasting up to four hours each and costs ₹5,000.
No. Plan access and consumption are separate. AI usage beyond included credits, WhatsApp messages, SMS, calling minutes and high-volume email are billed according to use.
Usage-based services and specialised add-ons remain separate, including extra AI consumption, messaging, calling, payment-provider fees, additional storage, inventory, white-label ZNIEngage, SSO, SLA and custom enterprise deployment.
Yes. Plans are billed monthly, and you can change or cancel your subscription monthly. Applicable taxes and usage charges are shown before purchase.