Find the right plan for your business

ZNICRM CRM has four packs: Explore (Free), Grow, Scale, and Business Suite. Explore is limited to 3 users. Grow includes up to 10 users, Scale up to 25 users, and Business Suite up to 50 users.

Grow and Scale are available in quarterly and yearly billing. Business Suite is yearly only. Explore is free.

No. Explore is fixed as a free plan and limited to 3 users. The slider affects Grow, Scale, and Business Suite estimates only.

Each paid plan includes a user limit. If your team size is above included users, add-on users are charged annually per user. For quarterly billing plans, add-on cost is prorated per quarter in the calculator.

Use Explore for up to 3 users, Grow for 4-10 users, Scale for 11-25 users, and Business Suite for 26-50 users. For 51+ users, choose Enterprise.

Yes. You can start free and upgrade later. You can also move to a higher plan as your team grows. Contact sales for plan migration and billing cycle changes.

Yes. Any user who needs CRM access should be counted in total users for your selected plan.

Enterprise is designed for 51+ users with requirements such as SLA, SSO, custom hosting, and advanced support. In India, Enterprise starts from INR 6,00,000 per year.

Raise a support request at https://hd.znicrm.com with issue details and screenshots. The support team will respond with self-serve steps or schedule a call/meeting if required.

1. CRM Implementation

Purpose: CRM implementation is the process of setting up the CRM software according to the specific needs of a business. It involves customizing the CRM system, integrating it with other tools and databases, and ensuring that it aligns with the company’s workflows and processes.

Activities Involved:

• Requirement Analysis: Understanding the business needs and defining the CRM requirements.
• Customization: Tailoring the CRM software to fit those requirements, including setting up custom fields, workflows, and automations.
• Data Migration: Transferring existing data from old systems into the new CRM system.
• Integration: Connecting the CRM with other tools and systems used by the business, like email, ERP, or marketing automation tools.
• Testing: Ensuring that the CRM functions as expected and fixing any issues that arise.
• Deployment: Rolling out the CRM system for use by the company.
• Support: Ongoing technical support and troubleshooting post-deployment.

2. CRM Training

Purpose: CRM training focuses on educating the users (employees) on how to effectively use the CRM system. It ensures that the team is proficient in using the CRM to perform their daily tasks and take full advantage of the system’s features.

Activities Involved:

• User Training: Conducting sessions to teach users how to navigate the CRM, enter data, and use key features.
• Best Practices: Educating users on best practices for CRM usage to maximize efficiency and data quality.
• Role-specific Training: Tailoring training sessions for different roles within the organization (e.g., sales, marketing, customer support) to focus on the features most relevant to them.
• Documentation and Guides: Providing manuals, video tutorials, and other resources to support ongoing learning.
• Ongoing Training: Offering refresher courses and training on new features or updates to the CRM system.

Key Differences

• Implementation is more technical and focuses on setting up the system, while training is user-focused and aims to ensure that employees know how to use the system effectively.
• Implementation is usually a one-time process (with possible updates), whereas training might be ongoing, especially as new features or updates are introduced.