Bring field visits into the customer workflow.
A full administrator can enter the 32-character key from ZNICRM and use Save and connect. The saved key is hidden; the action saves the connection and requests synchronization.
Prepare the connection
Obtain the integration key from the intended ZNICRM account.
Save and connect
Use the Global settings connection control with the correct administrator access.
Check the receiving record
Verify the connection in ZNICRM and follow a sample visit through the intended customer process.
Settings → Global settings → ZNICRM integration
The field-to-CRM handoff is checked at both ends.