Why do you need a Contact Form on your website. Today, there are millions of different websites that are accessible on the Internet. But you may be surprised to learn how many of these sites don’t make it easy for the people who view them to communicate with the individuals or entities that operate the sites. Sure, many websites offer an email address and/or a phone number which site visitors can use to make contact. But providing a contact form for this purpose is much more user-friendly, and it also has benefits for the site’s owners as well.
Makes Your Website User Friendly
It’s the most important! The user-friendliness of your website should always be the at the top of your priority list, and a contact form definitely helps you in this area. When a user lands on your website they want to be able to navigate your pages with minimal effort, and certainly without having to do any thinking. If they need to contact you, adding in extra steps for them to achieve this will only result in impatient users that may result in them giving up contacting you altogether, and that’s rarely a good thing. Great web design removes barriers for your users, and adding a contact form is great web design for this reason.
Keep a Record of All Entries
Most contact forms will store all entries in a database for you to retrieve whenever you’d like. This can be useful for many obvious reasons, but it’s especially convenient to have all inquiries in one place. It’s convenient and efficient, and much better than sifting through your email inbox looking for that one potential customer who emailed you weeks ago. Lastly, if you want to see what your conversion rate is you can easily do so by seeing how many entries to your contact form you have.
Help You Grow Your Subscriber List
Whether you’re selling a product or service online, or have a local restaurant or store, an email list to market to can be extremely crucial in helping you grow sales. There are many ways to grow an email list, but an added method can be done with your contact form.
An email address or phone number is more passive in reaching out to new users or customers. A contact form pro actively solicits input from the user, which can result in more leads, customers, and obviously more revenue.
