Field force management refers to the processes and systems used to manage and support workers who are out in the field, away from a central office or location. This includes tasks such as scheduling, dispatching, tracking, and communication. Field force management is often facilitated by software that provides real-time visibility into field operations, helping businesses to ensure that the right person is in the right place at the right time. By optimizing field operations, field force management can improve efficiency, reduce costs, enhance customer satisfaction, and provide valuable insights into business performance. It is an essential tool for any business that relies on a mobile workforce, such as delivery services, repair and maintenance companies, or any organization that provides on-site services to clients.
Field force management is a system that involves managing and optimizing the activities and productivity of a company's field workforce, such as sales representatives, delivery drivers, service technicians, and other field-based personnel. The goal of field force management is to increase efficiency, productivity, and profitability by using technology and data to manage and streamline field operations.
This can include tracking the location and status of field workers in real-time, optimizing routes and schedules to reduce travel time and increase the number of appointments or deliveries per day, providing mobile devices or apps for workers to access customer data and manage their tasks, and using data analytics to identify areas for improvement and optimize operations.
Overall, field force management helps companies to better manage their field operations and improve the customer experience by ensuring that the right worker is at the right place at the right time, with the necessary resources and information to complete the job efficiently and effectively.
No matter how much we love to go digital for every task there are things for, which we do need a field force, for example, Electricians, Plumbers, Technicians, Cleaning staff, direct sales team, etc.
Having a large number of field employees also brings lot's of challenges like, who is performing and who is not, where are they currently present i.e., their current location so that more work orders/jobs can be assigned to them, checking whether they are on the field or they are on leave are some issues, which businesses face day to day while managing their field force be it sales team or engineers visiting clients or delivery boys.
With a field force management service like TeamSpoor, you can overcome most of these obstacles in getting the best performance from your field staffs.
Simple pricing made after thoughtful consideration. Yearly Billing, Unlimited User.
All the important tools to manage your business right from CRM to Field Force Management.
ZNICRM is super affordable for any size of business with a flat rate pricing unlimited number of users. Yes, you don't have to pay on the basis of number of users you have in your organisation.
Any business be it a small startup or an enterprise can easily use our CRM without worrying about the dent in their bank account.
There is not a single feature, which our competitors can claim that it is unique to them.
We have every feature in-built and building more on more on our customer's request with a flat pricing. You shouldn't pay exclusively for a feature, which is available for everyone.
Working with our CRM is breeze and fully secure.
Unfortunately, we can't say that we are not hackable or there will not be any downtime but what we try is to give you upto 99.9% of uptime and data reliability.
Customisation a CRM based on your requirement is bare-minimum requirement of a software if it wants to be a CRM.
We understand that every customer has a different requirement and based on that we have built our CRM so that every aspect of it can be customised.
Create as many users you want and juggle their licenses as per your needs.
Even if you buy just 5 licenses, you can create unlimited number of users, however, only 5 can use the CRM at a time.
Easy is the synonym of ZNICRM.
We didn't want our own employees to waste their time to learn how to use a CRM then how could we expect it from you. You can up and running within 30 seconds and no configurations are required to get started.
Our CRM is 100% mobile browser friendly.
You can use the CRM on any device and it will give you similar experience as the desktop. So you are not limited with basic features, which generally available on a Mobile App.
If you need our support then we are here for you. Be it trial user or as a paid customer.
We are available round the clock on ZipCall and on ticket based support. You can also call us on our direct number as a paid customer.
We are not a fly-by-night operator. It is not because we are just saying it but our experience proves it.
Intuerias Technology Pvt Ltd, was incorporated in year 2016 and providing SaaS solutions since then. With over 7 years of experience in running high volume SaaS products we can ensure you that your data is in good hands.