No matter how many team members you have, now you can distribute the leads evenly to all members depending upon their geographic location, working hours, old lead handling patterns, response time, weekly offs and many more variables.
Everything is handled automatically. The system also take care of duplicate leads assignement and lead capturing by the sales agent.
You can also use webhooks to pass the lead details to your existing CRM on a real time basis.
You can create rules defining how your leads will be assigned to the executives. You can create rules based upon executive's working hours, geographich region, previous assigned leads status, department etc.
You can also define rules based upon leads geographich region, previous history of the lead, conversion probabilty etc.
Yes, you can either create auto responder email, which gives you option to add those fields or you can use our webhooks to integrate with third party vendors for sending SMS or Voice Call.
Yes, you can. Even you can create different such templates for different departments.