AI answers + lead capture (without delays)
Reduce wait time by answering routine questions automatically, while keeping a clear handover path.
Understands intent and context (not scripts)
Use intent + context to answer accurately, especially around Send test messages to check AI Agent and Select communication channels for AI Agent.
- Understands intent and context for questions like Send test messages to check AI Agent
- Handles follow-ups and clarifications about Select communication channels for AI Agent
- Keeps context across multiple messages (e.g., Send test messages to check AI Agent)
Personalize replies to qualify faster
Personalize replies using captured fields and tags, then guide users toward Resolve up to 80 of conversations automatically or a demo.
- Uses captured fields and tags to personalize Resolve up to 80 of conversations automatically replies
- Adapts tone for sales vs support
- Suggests next steps: demo, pricing, or a Send test messages to check AI Agent handover
24/7 answers + human handover
Keep response time low with AI answers, and escalate to humans when needed with full history.
- Instant answers from your website content for Select communication channels for AI Agent
- Escalate to humans when Send test messages to check AI Agent needs review
- Auto-create a ticket so Resolve up to 80 of conversations automatically follow-ups aren't missed
Speak Every Customer’s Language
Serve customers in multiple languages while keeping responses consistent with your policies.
- Detects and responds in the visitor’s language
- Handles mixed-language messages
- Keeps meaning consistent across languages
