Answer questions instantly (and keep costs predictable)
Reduce wait time by answering routine questions automatically, while keeping a clear handover path.
Understands intent and context (not scripts)
Use intent + context to answer accurately, especially around What are the pricing details of Helpdesk and What is a Voice ticket.
- Understands intent and context for questions like What are the pricing details of Helpdesk
- Handles follow-ups and clarifications about What is a Voice ticket
- Keeps context across multiple messages (e.g., What are the pricing details of Helpdesk)
Personalize replies to qualify faster
Qualify faster by tailoring questions to the visitor’s intent—then hand over with context.
- Uses captured fields and tags to personalize What is AI Agent replies
- Adapts tone for sales vs support
- Suggests next steps: demo, pricing, or a Sell more and resolve support inquiries with handover
24/7 answers + human handover
Answer routine FAQs instantly, then route edge cases into ticketing with Sell more and resolve support inquiries with details attached.
- Instant answers from your website content for What is a Voice ticket
- Escalate to humans when Sell more and resolve support inquiries with needs review
- Auto-create a ticket so What is AI Agent follow-ups aren't missed
Speak Every Customer’s Language
Serve customers in multiple languages while keeping responses consistent with your policies.
- Detects and responds in the visitor’s language
- Handles mixed-language messages
- Keeps meaning consistent across languages
